Associate Technical Director (Theater Operations)

POSITION SUMMARY The Associate Technical Director supports all aspects of technical production, show advances, planned maintenance, architectural moves in multi-form theatre, operation of assigned performance venues and event areas.  The Associate Technical Director focuses on stage show support such as load-ins and loadouts, show system support and works with the audio, lighting and show system colleagues to ensure the smooth operation of front and back of house systems.  In conjunction with the Technical Director, the ATD will assess, develop and implement technical training programs/guides delivering on product excellence.    ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Responsible for the daily technical operations of the venue’s performance and event spaces with a focus on show systems. Provides guidance and recommendations on audio, lighting and projection installations. Analyze the technical needs of performance or event and communicate effectively to plan; schedule and implement the design (audio, video, lighting etc.) and equipment needed; and resource staffing needs to ensure a successful presentation. Schedule and conduct meetings in support of work. Troubleshoot locally and consult with managers remotely for advanced troubleshooting. Lead in-house production crew in architectural reconfiguration (changeover) of multiform theatre venue. Review current systems and procedures with an eye towards continuous improvement.  Recommend areas for improvement and implement new processes as approved by leadership.    Provide on-site direction for set-up, troubleshooting and operation for union and non-union labor as required for all productions.  Adhere to all union contract rules.  Ensure all union and non-union work is executed in a safe, cost conscious/efficient manner while ensuring a high quality of product. In collaboration with the Technical Director, assess, develop and implement non-union technician training program. Identifying necessary skill set and safety training. Lead training classes in general subjects as well as identified specialties (such as lighting, audio etc.) Ensure all union and non-union personnel are properly trained in all aspects of safety, equipment, and operation.  Maintain detailed records of such training. Maintain physical and technical readiness of stage, support areas, and equipment, as required, including routine maintenance and repair of production equipment along with keeping detailed records of maintenance checklists. Maintain inventory of production consumables and budget replacement items within production/technical budgets. Responsible for ensuring compliance with all policies and procedures that relate to the department as well as local, state, and federal laws and regulations (including OSHA).  Administrative responsibilities to include recruiting, scheduling, payroll, and budgets. Interviews, hires, trains, supervises, counsels, disciplines, and evaluates performance of team for the efficient operation of the department. Schedules and directs team colleagues in their work assignments. Follow and support all operational policies and procedures.  Assimilate into the arts center culture through understanding, supporting and demonstrating the core values. Maintain a professional and friendly relationship with other departments, colleagues and partners. Responds promptly to all inquiries, feedback and items of concern.  Able to remain calm under pressure.  Ability to work effectively with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy.  Maintain Dr. Phillips Center standards of customer service at all times. Able to effectively communicate in English in both written and oral forms. Other duties as assigned.   KNOWLEDGE AND EXPERIENCE Bachelor’s degree and/or five years demonstrated experience in leading technical theater operations teams.  Advanced degree in specialty discipline such as technical direction, lighting design or audio design preferred. Thorough knowledge of lighting, audio, stage, and other theater systems. Must have a great understanding of the creative deliverables across a multitude of mediums. Experience as an instructor in a technical theatre curriculum at the college or university level highly desirable. Excellent communication, interpersonal, and presentation skills. Must have experience creating training materials and presentations. Must have exceptional recordkeeping skills for training documentation.  Previous supervisory/management experience required.  Ability to demonstrate skills and provide encouraging and corrective feedback to a workforce with varying degrees of experience. Strong computer proficiency in Microsoft Word, Outlook, Excel and PowerPoint.  Outstanding analytical and problem-solving abilities.  Must be able to perform moderately complex mathematical calculations to complete financial and budgetary tasks.  Ability to manage multiple tasks and shifting priorities in a fast-paced work environment with exacting deadlines.  Strong organizational and problem-solving skills with specific attention to detail.  Ability to focus on the most important tasks to drive outcomes. DESIRABLE QUALIFICATIONS Experience with AutoCAD and Vector Works Extensive operator experience in a show discipline such as show control, lighting, audio or video playback. OSHA 10 / 30 certification   SPECIAL CONDITIONS OF EMPLOYMENT This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs. Must be available to work Saturdays and Sundays.