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Dental Receptionist in Pediatric Dental Office

Dr Renee Commarato
Warren, OH Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 3/11/2025

Join our team! We are a pediatric dental office looking to add an experienced dental receptionist. If you are organized, motivated, enthusiastic and professional, we would love to meet you! An energetic, multi-tasker whose smile can be seen over the phone is a perfect fit for this position! You should have excellent communication skills and the ability to work in a fast-paced environment, while still showing attention to detail. We are looking for the “right fit”, so previous dental experience is a requirement, and experience with Dentrix is preferred.

Tuesday-Thursday: 8:00 am- 4:30 pm, and 2 Friday's a month: 7:30 am-noon

~ 24-30 hours per week.

Experience with Dentrix is a plus, as well as being cross-trained as an assistant.

Job Duties

  • greet patients
  • register new patients
  • assist patients to complete all necessary forms and documentation
  • verify and update patient information
  • move patients through appointments as scheduled
  • enter all relevant patient information into data system
  • maintain and manage patient records in compliance with privacy and security regulations
  • answer and manage incoming calls
  • respond and comply to requests for information
  • schedule patient appointments
  • confirm upcoming appointments and recalls according to office protocol
  • fill in cancellations and no-shows
  • collect and receipt payments from patients at time of treatment
  • inform patients of treatment plan options
  • prepare and mail billing statements
  • prepare claim forms for dental insurance
  • arrange supporting documents for insurance claims
  • maintain a professional reception area
  • safeguard patient privacy and confidentiality
  • cross-trained as an assistant to help with clinical care, as needed, a plus

Education and Experience

  • high school diploma
  • knowledge of dental terminology, procedures and diagnosis
  • knowledge of computer and relevant software applications
  • knowledge of general administrative and clerical procedures
  • working knowledge of dental insurance
  • knowledge of dental charting and dental assisting

Key Competencies and Skills

  • communication skills
  • information collection and management
  • planning and organizing
  • accuracy
  • customer service skills
  • team work
  • initiative
  • adaptability
  • confidentiality

Job Type: Part-time

Experience:

  • dental receptionist: 2 years (REQUIRED)
  • dental assisting and X-ray certification: (Preferred)

Education:

  • High school or equivalent (Required)

Additional Compensation:

  • Bonuses

Work Location:

  • One location

Benefits:

  • Retirement plan
  • Paid time off

This Job Is Ideal for Someone Who Is:

  • Dependable -- reliable and a team player
  • People-oriented -- enjoys interacting with people and compassionately focuses on children
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- focuses on the details and understand how it relates to the bigger picture

Additional Compensation:

  • Bonuses

Benefits:

  • Paid time off

EMR Used:

  • Not listed / Other

Hours per week:

  • 24-30

Schedule:

  • No weekends

Typical end time:

  • 5PM

Typical start time:

  • 8AM

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: 28 – 30 per week

Benefits:

  • 401(k)
  • Paid time off

Medical Specialty:

  • Pediatrics

Schedule:

  • 8 hour shift
  • No weekends

Experience:

  • Dentrix: 1 year (Preferred)
  • dental: 1 year (Required)
  • dental receptionist: 1 year (Required)

License/Certification:

  • Radiology license (Preferred)

Work Location: In person

Salary : $16 - $20

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