What are the responsibilities and job description for the Dental Receptionist position at Dr. Robert Anderson?
Overview
We are seeking a dedicated and organized Dental Receptionist to join our dynamic team at our dental clinic. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the clinic and enhancing patient experience.
Duties
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule and confirm appointments using clinic management systems.
- Maintain accurate medical records and ensure compliance with health information management standards.
- Handle patient inquiries and provide information regarding services, procedures, and insurance coverage.
- Process patient payments and manage billing inquiries.
- Utilize phone systems to answer calls, direct inquiries, and relay messages effectively.
- Assist in maintaining the cleanliness and organization of the reception area.
- Collaborate with dental staff to facilitate smooth patient flow and communication.
Skills
- Proficiency in medical terminology relevant to dental practices.
- Ability to handle dental insurance claims
- Strong understanding of patient service principles in a clinical setting.
- Excellent communication skills, both verbal and written, for effective interaction with patients and staff.
- Ability to manage multiple tasks efficiently while maintaining attention to detail.
- Familiarity with phone systems and administrative procedures within a healthcare environment.
- A proactive approach to problem-solving and a commitment to providing high-quality patient care.
Join our team as a Dental Receptionist, where you can make a positive impact on our patients' experiences while growing your skills in a supportive environment.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 32 per week
Schedule:
- Monday to Friday
- No weekends
Experience:
- dental or medical insurance claim filing: 1 year (Preferred)
Ability to Commute:
- Little Rock, AR 72205 (Required)
Work Location: In person
Salary : $20 - $25