What are the responsibilities and job description for the Dental Front Office Receptionist/ Patient Treatment Coordinator position at Dr. Susan Hong?
Patient Care Coordinator
We are seeking an organized, friendly, and professional Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our patients, helping to create a welcoming atmosphere while providing exceptional customer service. If you have a passion for helping others, have strong communication skills, and enjoy working in a dynamic environment, we encourage you to apply.
Responsibilities:
- Greet and check-in patients upon arrival at the dental office
- Schedule and confirm patient appointments
- Answer phone calls and respond to patient inquiries
- Collect and update patient information in the electronic health records system
- Coordinate with dental providers to ensure smooth patient flow
- Provide excellent customer service to patients and address their concerns or questions
- Maintain a clean and organized reception area
Qualifications:
- Previous experience working in a dental office is preferred, but not required
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficient in using electronic health records systems
- Knowledge of dental terminology and procedures is a plus
- Ability to work well in a team environment
If you are a detail-oriented individual with a passion for providing exceptional patient care, we would love to hear from you. Join our team at the dental office and contribute to creating a positive experience for our patients.
Please submit your resume and cover letter detailing your relevant experience.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 36 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $20 - $25