What are the responsibilities and job description for the Slot Technican position at DraftKings at Casino Queen?
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company. The starting wage for this position is $22.00 per hour.
Looking For Perks? We’ve got you covered!
- Top industry pay
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages, including a free option for Full-time Team Members
- Paid Time Off
- Shift Differential offered starting from 10pm to 6am
SLOT TECHNICAN
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
- Repairs, maintains, and monitors that operation of assigned electronic gaming devices, ensuring all slot machines are operable.
- Participates in move of any slot related equipment.
- Provides outstanding guest service to internal and external guests.
- Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
- Observe all activity within assigned area, offering assistance and instruction on machine functions and payouts to slot players.
- Ability to repair electronic and/or their components on the casino floor.
- Repair and maintain slot related equipment in the slot shop.
- Test machines to determine proper functioning.
- Participate in installation, movement and removal of slot related equipment.
- Maintain proper gaming logs in order to comply with state or internal regulations.
- Complete all government reporting.
- Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations
- .Keep work area in a clean and orderly manner.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
- Perform other duties as assigned or reasonably requested by any member of management.
QUALIFICATIONS
- Must possess excellent guest service skills to effectively deal with guests.
- A high school diploma or GED equivalent is preferred.
- Must be able to obtain and maintain an Illinois Gaming Board License.
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
Salary : $22
