What are the responsibilities and job description for the Surveillance Agent position at DraftKings at Casino Queen?
It takes an entire team to build something big. Together, we work hard, have lots of fun and give the best high fives – all to create the best entertainment experience possible. We’re always looking for talented individuals to join our team. The starting wage for this position is $20.00 per hour.
Looking For Perks?
We’ve got you covered!
- Top Industry pay
- Comprehensive health packages, including a free option for Full-time Team Members
- To view UnitedHealthcare’s Transparency in Coverage, please click on the URL provided: transparency-in-coverage.uhc.com
- Paid Time Off
- Tuition Reimbursement
- 401k with company match
- Fun work environment
- Shift differential offered starting from 10pm-6am
- Smoke free environment
- A variety of departments to best fit your unique skills and talents
- Qualified candidates will be responsible for performing all duties according to DraftKings at Casino Queen policies, procedures and internal controls.
DraftKings at Casino Queen is an equal opportunity employer.
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.
SURVEILLANCE AGENT
Protect casino assets via CCTV, in accordance with IGB regulations and internal controls. Provides outstanding guest service to internal and external guests.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
- Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
- Observe all guest and team member activities in all monitored areas, including, but not limited to, casino floor, cage, count room, restaurants, and back of house common areas.
- Monitor activity for criminal activity, violation of Illinois Gaming Board regulations, and/or violation of company policies and procedures.
- Appropriately record activities and report observations to company and Illinois Gaming Board officials.
- Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
- Track and complete all government reporting.
- Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
- Keep work area in a clean and orderly manner.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
- Perform other duties as assigned or reasonably requested by any member of management.
QUALIFICATIONS
- A high school diploma or GED equivalent is preferred.
- One to two years of surveillance experience preferred.
- Gaming industry experience is preferred.
- Must be able to obtain and maintain an Illinois Gaming License.
Salary : $20
