Senior Manager, VIP Acquisition

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Are you the right applicant for this opportunity Find out by reading through the role overview below.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As the Senior Manager of VIP Acquisition, you’ll play a pivotal role in advancing our high-value player acquisition and engagement strategy. With a focus on optimizing onboarding, developing long-term loyalty, and enhancing our VIP experience, you’ll lead efforts to identify, secure, and retain our most valuable players. This role combines strategic oversight and hands-on execution, allowing you to drive a high-impact, data-driven approach to VIP growth, mentor junior team members, and elevate operational standards across the team.

What you’ll do as a Senior Manager, VIP Acquisition

• Strategically identify, attract, and cultivate relationships with top-tier VIP prospects within your region, ensuring sustainable growth and long-term engagement.
• Oversee the ideation, creation, and execution of regional VIP Player Acquisition events, crafting targeted, impactful experiences that resonate with high-value players.
• Develop and implement localized go-to-market strategies that align with organizational objectives, promoting regional growth, retention, and enhanced player satisfaction.
• Establish and monitor business plans to ensure alignment with revenue goals, profitability, and growth metrics, continuously refining initiatives to optimize performance.
• Ensure adherence to all responsible gaming policies and regulatory requirements while championing process improvements across VIP engagement operations.
• Provide leadership and guidance to junior team members, fostering a high performing, engaged team that drives VIP loyalty, revenue, and brand advocacy.

What you’ll bring

Join Our Team

We’re a publicly traded (NASDAQ : DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

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