Dental Front Desk Administrator

Job Summary
We are seeking a dynamic, professional Dental Front Desk Administrator to join our private, patient centered practice. The position is full-time, Monday - Friday from 7:00am-4:00pm. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing front desk operations. The candidate must possess a positive attitude, strong organizational, analytical, communication and people skills. The Front Desk Administrator will play a crucial role in ensuring a smooth and welcoming experience for all clients.

Duties

• Greet and assist patients and visitors upon arrival with a friendly demeanor.
• Manage phone calls with excellent phone etiquette, addressing inquiries and scheduling appointments efficiently.
• Handle scheduling and maintain accurate patient records using office management software.
• Process collections and ensure all transactions are recorded accurately.
• Utilize Open Dental for patient management and appointment scheduling.
• Maintain the cleanliness and organization of the front desk area to create a welcoming environment.
• Insurance verification: Verifying patients' eligibility and dental benefits using in-office records, insurance company calls, and online resources
• Insurance claims: Filing insurance claims for patients and tracking payments
• Assist with administrative tasks as needed, including typing correspondence and managing office supplies.

Experience

• Previous experience in a dental front desk or receptionist role is required.
• Familiarity with dental coding practices is an advantage but not required.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficiency in using office management software; experience with Open Dental is a plus.
• Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.

Join our team as a Front Desk Administrator where your contributions will make a difference in our patients' experiences!

Job Type: Full-time

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Uniform allowance

Schedule:

• Monday to Friday
• No nights
• No weekends

Experience:

• dental front desk: 1 year (Required)

Ability to Commute:

• Port Charlotte, FL 33952 (Required)

Work Location: In person