What are the responsibilities and job description for the Manager position at Drake's WEHO?
About Drake’s WEHO
Drake's Houston is a swanky, old Hollywood-inspired restaurant with sophisticated cocktails at a large, circular bar.
About the Opportunity
A Manager with Drake’s WEHO is a leadership position responsible for creating memorable dining experiences and exceeding guest expectations. In this role, you will address guest concerns creatively, embody a high-energy, service-oriented attitude, and motivate your team. Key duties include assisting with hiring and training new team members, conducting pre-shift meetings, managing reservations, and maintaining food safety and quality standards.
Responsibilities
Create memorable dining experiences by exceeding guest expectations
Respond to guest concerns, both written and verbal with the ability to creatively solve problems and develop robust solutions
Represent the culture with a high-energy, service-oriented attitude to motivate your team
Assist with interviewing, hiring, training and follow up with new team members
Continuously cross-train, develop and mentor team members
Run pre-shift meetings and update the team on any key business updates
Review reservations and communicate notes as well as special occasions
Assist with weekly staff schedules as directed by the General Manager
Ensure established standards of food safety, sanitation and quality are maintained
Ensure all food and products are consistently prepared and served according to company recipes, portioning, cooking and serving standards
Ensure all reports, documentation and other information required by our corporate office are submitted in a timely and accurate manner
Ensure adherence to all local, state and federal laws and regulations
Qualifications
High school diploma or GED required; Bachelor's Degree preferred
2 years of full-service restaurant management experience
Able to work a minimum of 55 hours per week, with the flexibility in hours necessary to manage and operate the restaurant effectively
Results driven, trustworthy and team oriented
Physical Requirements
Must be able to lift to 50 pounds
Must be able to work standing and walking for extended periods of time
Perks
Family Meals
Benefits available for full and part time team members.
Professional development and career growth
Dining discounts at all Vandelay Hospitality Group concepts
Closed on Thanksgiving, Christmas and the 4th of July.
Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.