What are the responsibilities and job description for the Student Records Specialist position at Drake University?
Position Number: 997846
Unit/Department: Registrar
FTE: Full-time
Department Summary:
Drake University's Office of Registrar is responsible for the accuracy and integrity of all student records. The Office carries a list of responsibilities, including maintaining student records, producing student transcripts, evaluating transfer credits, providing degree and enrollment verifications, to name a few.
The Office serves both current, future, and former Drake students and partners with offices across the institution. We are a highly collaborative team focused on Drake's mission.
Job Summary:
Drake University’s Office of the Registrar is seeking a Student Records Specialist who will report to the Assistant Registrar and provide support for transfer credit evaluations, international credentials, veteran educational benefits, and office operations. This is a great position for someone who prides themselves on providing great customer service, enjoys helping people, is highly organized, and enjoys variety in the work they do.
Minimum Qualifications:
- Baccalaureate Degree
- Strong interpersonal and written and oral communication skills
- Ability to interact effectively and build partnerships with faculty, staff, an
- A high level of integrity and ability to exercise independent judgement and demonstrate personal initiative
- Highly organized, with a strong attention to detail
- Customer service oriented
- Strong technical and computer skills
Preferred Qualifications:
- Experience with transfer credit evaluations or international credential evaluations
- Experience with veteran education benefits or veterans’ affairs
- Experience with admissions, advising, and/or customer service
- Experience working at a college or university
- Evidence of solution-oriented, creative, and innovative thinking to resolve complex issues and enhance business processes
Job Duties:
- 30% - Transfer Credit Evaluation & Management (30%): Assists the Assistant Registrar with initiatives and processes related to transfer credit evaluation and transfer credit policies. Completes timely unofficial and official evaluations of transfer credit. Maintains online transfer credit articulation tool and Banner tables. - (Essential)
- 30% - Veterans Education Benefits Management (30%): Assists the Assistant Registrar with the certification and data management for Veterans Education Benefits. Responsibilities include for interpreting and explaining VA educational benefits regulations, guidelines, and requirements to students and prospective students, monitoring student records for potential changes to certifications, and tracking of money received. Attends VA-related conferences, meetings, workshops, and webinars as appropriate. - (Essential)
- 20% - Global Academic Partnership Support (20%): Researches foreign educational institutions and authenticates foreign documents for the purpose of transfer credit eligibility. Coordinates the development of an international credit equivalency database for use in admission decisions, student advising, and study abroad advising. Support data entry and management for global partnership programs. - (Essential)
- 15% - Administrative Responsibilities (15%): Provides general student record management support (e.g., registration, change of record, transfer credits). Serves as a back-up to the Student Services and Operations Specialist, assists with front desk office coverage, collaborates with the Assistant Registrar to determine projects and enhancements and policy recommendations for area of responsibility. Serves on committees and task forces as appropriate. - (Essential)
- 5% - Perform other administrative tasks as assigned (5%). - (Essential)
Salary & Benefits
We anticipate the starting salary to be in the range of $38,000-$40,000. However, the final offered salary will be dependent upon the qualifications and experiences of the selected candidate.
At Drake, we are proud to offer our employees, their spouses, and eligible dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts.
Tuition Benefits.
Special Instructions to Applicants:
Applicants will be asked to complete the online application and provide: a resume/cv, a cover, and contact information for three references.
Have Questions?
Question about the application process, working at Drake, spouse/partner support, reasonable accommodations, benefits, or additional information about Drake or Des Moines, Iowa may be directed to Drake Human Resources. You can best reach us at jobs@drake.edu.
All job offers are contingent upon satisfactory completion of a background check, satisfactory reference checks, and proof of work authorization.
Review of Applications Begins: Review of applications will begin immediately. This position will remain posted until filled.
For faculty positions, selection will depend on the receipt of recommendation confirming the candidate's scholarly achievements and teaching abilities and/or on the candidate's satisfactory passing of a teaching demonstration if selected for an on-campus interview. For staff positions, selection will depend upon careful review of each applicant’s references, education, and, if applicable, experience.
About Drake:
Drake University is recognized as a top private university in the Midwest. Drake is a midsize university in Des Moines, Iowa, with an increasingly diverse student body. We are deeply committed to equity and inclusion and creating a sense of belonging for all members of the campus community—faculty, staff, and students alike. More than 900 faculty and staff are part of the Bulldog pack, a close-knit group of colleagues enthusiastic about preparing students to be global citizens and leaders, challenging assumptions. Drake University is not only an outstanding institution of higher learning, it is also a wonderful place to work. We are enthusiastically committed to welcoming new ideas and people into the fold, and to retaining and rewarding stellar employees.
All positions at Drake provide opportunities to contribute to Drake University’s core mission of creating an exceptional learning environment that prepares students of all backgrounds for meaningful lives and professional accomplishments.
Diversity, Equity, & Inclusion at Drake:
requested in our online application system.
Drake University is committed to providing access and reasonable accommodations in its services, programs, activities, education, and employment for individuals with disabilities. If you would benefit from an accommodation at any point in the recruitment process (including using our online application process), please contact Drake Human Resources (ph: 515.271.3133; e: jobs@drake.edu) and let us know how we can assist you.
At Drake University, we highly value a diverse, inclusive workforce. We are proud to be an equal opportunity employer. We stand firmly against discrimination including on the basis of race, color, national origin, creed, religion, age, disability, sex, pregnancy, gender identity, gender expression, sexual orientation, genetic information, veteran status, or any characteristic protected by law.
Salary : $38,000 - $40,000
