Bilingual Front Desk Receptionist

About Dream Dental :

We take pride in being a premier dental practice, committed to providing comprehensive and compassionate dental care to enhance the oral health and smiles of our valued patients. Our expert team at Dream Dental is dedicated to offering a wide range of dental services to meet the unique needs of individuals and families.

Position Summary :

We are in search of an experienced, positive and upbeat Front Desk Receptionist to join our team.  Working with us means being part of a dynamic work environment where each one of our employees has the opportunity to make a difference. We love what we do and it shows.

We have an environment where employees enjoy coming to work. We work hard, but at the end of the day, we feel a sense of satisfaction that we have helped to improve patients' lives.

Responsibilities :

• Work under the general direction of the practice manager
• Admit patients
• Create medical charts, either electronically or paper, based on center practice
• Work with the clinical staff to schedule patients and ensure that the center's work flow efficiently runs
• Answer and direct all incoming calls
• Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
• Utilize problem-solving skills to support center and colleagues for resolution of issues
• Update and manage center calendar
• Order and organize collateral as needed
• Monitor patient wait times and work with staff to provide non-clinical assistance when they are running behind
• Assist Front Office Administrator with the following duties
• Be familiar with procedure codes
• Know daily deposit amounts and make reports as requested
• Perform all other non-clinical duties as assigned

Qualifications :

• Dental office experience required
• Dentrix experience required
• Bilingual : English / Spanish required
• Previous experience working patient admissions
• Friendly, upbeat personality

We are an equal opportunity employer