Floor Technician

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find five world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley.  Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Inspired by the heathland golf courses of London, Sand Valley showcases golf as it was meant to be, much like the other Dream Golf properties, Bandon Dunes and Rodeo Dunes.

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

• This position involves the specialized cleaning and maintenance of various flooring types, including tile, hardwood, carpet, and concrete.

• Daily Cleaning and Maintenance:
• Sweep, mop, and vacuum guest and public areas to maintain cleanliness and a polished appearance.
• Attend to high-traffic zones promptly to ensure they remain spotless throughout the day.
• Specialized Floor Treatments:
• Apply protective treatments such as waxing, polishing, or sealing to marble, tile, hardwood, and other flooring types to achieve a luxurious and professional finish.
• Deep-clean carpets in guest areas, using extraction methods or shampooing.
• Equipment Operation:
• Operate, clean, and maintain floor care equipment, such as auto scrubbers, buffers, burnishers, and extractors, ensuring they are in optimal working condition.
• Guest-Focused Service:
• Respond promptly and courteously to special cleaning requests from resort staff or guests, such as accidental spills or emergency cleaning needs.
• Coordinate cleaning schedules to minimize disruption to guest experiences, particularly during peak hours.
• Inspection and Damage Reporting:
• Regularly inspect flooring for wear, damage, or safety hazards, addressing minor issues or reporting them for further maintenance.
• Ensure that resort floors reflect a high standard of quality and aesthetics at all times.
• Safety and Compliance:
• Adhere to safety protocols while handling cleaning solutions, using machinery, or performing tasks in public areas.
• Display appropriate signage (e.g., "Wet Floor") to ensure guest and staff safety during floor care operations.
• Collaborative Responsibilities:
• Work closely with housekeeping, maintenance, and event teams to coordinate services and meet the resort’s operational needs.
• Assist in rearranging furniture or equipment as needed for events or extensive cleaning tasks.

• High school diploma or equivalent preferred.

• Certifications in floor care or maintenance (e.g., Certified Floor Care Technician) are a plus but not required.
• Prior experience in custodial, janitorial, or floor care roles, especially in a hospitality or resort environment, is highly desirable.
• Familiarity with cleaning equipment and floor care procedures, including waxing, stripping, buffing, and carpet cleaning.
• Understanding of safety protocols and proper handling of cleaning chemicals.
• Awareness of best practices for maintaining different flooring types, including tile, carpet, and hardwood.
• Team-oriented attitude with excellent communication and collaboration skills.
• Flexibility to work shifts, including evenings, weekends, and holidays, as required by the resort's schedule.
• Ability to lift and move heavy objects, such as furniture or equipment, when necessary.
• Successful completion of background check and drug screen required.

• Ability to follow verbal and written instructions in English and visually inspect work areas.
• Stamina to stand, walk, push, pull, lift, grasp, bend, and kneel for up to 5 hours.
• Ability to operate vehicles and equipment for extended periods.
• Lift up to 50 lbs occasionally, 10 lbs frequently, and 5 lbs consistently.

• Work hours may vary, with most housekeeping shifts running from 8 am to 5 pm, including weekends with two weekdays off. While primarily indoors, travel between rooms and occasional outdoor exposure is required.
• Exposure to inclement weather, potentially hazardous chemicals (solvents, pesticides, herbicides, fertilizers), misdirected golf balls, and rapid equipment movement is common. Safety compliance is crucial to prevent injuries from environmental conditions and equipment hazards.

• Golf privileges
• Retail and restaurant discounts
• Employee meal program
• Uniform allowance
• Employee Assistance Program (Canopy)

• Full-Time Regular, Hourly, Non-Exempt

Sand Valley LLC is an Equal Opportunity Employer