What are the responsibilities and job description for the Group Events Internship position at Dream Golf?
Sand Valley Resort is nestled on 12,000 acres of ancient sand dunes in central Wisconsin, offering an unparalleled golf and outdoor experience. Established in 2016 by brothers Michael and Chris Keiser, Sand Valley features five world-class golf courses—Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley—all harmoniously integrated into the raw beauty of the Wisconsin wilderness. The resort, inspired by the iconic heathland courses of London, provides a pure golfing experience akin to its sister properties, Bandon Dunes and Rodeo Dunes.
In addition to exceptional golf, Sand Valley offers a wide range of year-round outdoor activities, including fat-tire biking, hiking, kayaking, ice hockey, and more. The resort also features a state-of-the-art Tennis Center with 16 grass courts and the eleventh Court Tennis facility in the U.S. Dining at Sand Valley reflects the region's rustic charm with a blend of global inspiration and Wisconsin flavors.
Known for its warm hospitality, Sand Valley attracts a vibrant community of golf and outdoor enthusiasts seeking a retreat from the demands of daily life. The team fosters a collaborative environment, constantly striving to create unforgettable guest experiences rooted in authenticity and the natural beauty of the surroundings.
\n- The Group Events Intern will assist in organizing and coordinating details for group events, contributing to the successful implementation of outings and events that enhance guest experiences. This internship provides an opportunity to gain hands-on experience in event planning, guest relations, and operational logistics. The intern will support the Group Events Manager and team in delivering exceptional service while learning valuable industry skills.
- Assist in Coordination:
- Support the planning and coordination of group events, acting as a secondary point of contact during events.
- Document group requests and assist in organizing required booking documents.
- Administrative Support:
- Help maintain leads by updating booking and contract processes.
- Compile reservation details into proposals and ensure accurate documentation.
- Assist in billing of group deposits and charges.
- Event Preparation:
- Assist in gathering and organizing all necessary information related to group reservations, events, and tournaments (e.g., room reservations, tee times, dining arrangements).
- Contribute to outlining details of group reservations and events for interdepartmental sharing including Banquet Event Orders, and Group Resumes.
- Guest Interaction:
- Participate in orientations and tours for guests, sharing information about facilities and services.
- Assist in addressing guest inquiries and supporting the resolution of complaints under guidance.
- Learning and Development:
- Observe, learn, and participate in other department operations (e.g., Golf/Caddies/Retail, Food & Beverage, Rooms/Hotel) to understand the overall business.
- Work with our Events team on upselling opportunities and guest service enhancements.
- Monitor guest activities and satisfaction during group stays.
- Support During Events:
- Assist in auditing folio statements for billing accuracy.
- Help ensure final arrangements are in place and participate in event setup and execution.
- Other Duties:
- Perform other related tasks as assigned to support the Group Events, Reservations Sales, Buddies Golf and overall Business Operations team.
- Currently pursuing a degree in Hospitality, Event Management, Business, or a related field.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) is preferred.
- Strong written and verbal communication skills.
- Highly organized with attention to detail and time management skills.
- Adaptability, teamwork, and the ability to manage multiple tasks.
- Positive attitude and professional demeanor.
- Typical office setting with overhead lighting and adjustable ventilation.
- Possible exposure to outdoor conditions during events.
- Flexible hours, including nights and weekends, is required.
- Restaurant Discounts
- Retail Discounts
- Employee Meal Program
- Golf Privileges
- Uniform Allowance
- Employee Assistance Program – Canopy
- Full-Time Seasonal, Hourly, Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer