What are the responsibilities and job description for the Housekeeping Inspector position at Dream Golf?
Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find five world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Inspired by the heathland golf courses of London, Sand Valley showcases golf as it was meant to be, much like the other Dream Golf properties, Bandon Dunes and Rodeo Dunes.
Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.
The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.
\n- The Housekeeping Inspector plays a key role in assisting with the daily operations of the Housekeeping Department, ensuring compliance with federal, state, and local standards, regulations, and guidelines. Under the direction of Housekeeping Management, the goal is to maintain a clean, safe, and comfortable facility for our guests.
- Train and develop housekeeping staff.
- Coordinate work assignments for the team.
- Inspect completed work to ensure it meets Sand Valley standards.
- Perform weekly peer inspections.
- Assign non-accommodation cleaning duties to the housekeeping team.
- Assist with inventory control, supplies, and keys.
- Oversee cleanliness in guest rooms and common areas, including stairways, supply rooms, hallways, outside entrances, locker rooms, restrooms, restaurants, and bars.
- Maintain team morale by providing encouragement and motivation.
- Investigate complaints related to housekeeping services.
- Perform housekeeper duties when needed.
- Ensure staff are properly trained and have the necessary tools and equipment to carry out their duties effectively.
- Communicate and enforce policies and procedures.
- Perform other related duties as assigned.
- High school diploma or equivalent preferred.
- At least 1 year of relevant custodial experience (hotel experience is a plus).
- Valid Driver’s License.
- Strong interpersonal communication skills (verbal and written), with the ability to work effectively with staff and delegate responsibilities.
- Problem-solving abilities and the capacity to multitask under pressure with minimal supervision.
- Flexibility to work nights, weekends, and varying shifts.
- Positive attitude, professional demeanor, organizational skills, and attention to detail.
- Basic computer knowledge.
- Successful completion of background check and drug screen required.
- Ability to follow verbal and written instructions and inspect work areas visually.
- Stamina to stand, walk, push, pull, lift, grasp, bend, and kneel for up to 5 hours.
- Ability to operate vehicles and equipment for extended periods.
- Lift up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs consistently.
- Work hours may vary, with most housekeeping shifts running from 8 am to 5 pm, including weekends with two weekdays off. While primarily indoors, travel between rooms and occasional outdoor exposure is required.
- Exposure to inclement weather, potentially hazardous chemicals (solvents, pesticides, herbicides, fertilizers), misdirected golf balls, and rapid equipment movement is common. Safety compliance is crucial to prevent injuries from environmental conditions and equipment hazards.
- Golf privileges
- Retail and restaurant discounts
- Employee meal program
- Uniform allowance
- Employee Assistance Program (Canopy)
- Full-Time Regular, Hourly, Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer