What are the responsibilities and job description for the Ranger position at Dream Golf?
Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests alike will find five world-class golf courses built in harmony with the land, friendly and welcoming hospitality, and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.
Beyond premier golf, Sand Valley offers guests flavors of the region through farm-to-table culinary experiences. From fat-tire biking, hiking, fishing, and kayaking to ice hockey or a guided cold plunge, Sand Valley is a year-round celebration of the outdoors. With 16 grass tennis courts, and the eleventh Court Tennis facility in the United States, Sand Valley has become a mecca for racquet sport enthusiasts.
Working at Sand Valley is a dream for golf fans, outdoor enthusiasts, and hospitality professionals alike. The Sand Valley team works together to create experiences of a lifetime for our guests. We are passionate stewards of our resort, our community, and our environment. As an endlessly curious group, we ask questions, share ideas, and always look for a better way. With a hard-working attitude, we help guide our guests through their pure golf experience, immersed in Wisconsin's natural beauty and away from the demands of daily life.
\n- The Golf Course Ranger/Ambassador is one of the most visible employees of the facility. This position is tasked with directing the flow of traffic on the course, enforcing facility rules, assisting customers with course etiquette, alerting management to any golf course problems, promoting the facility and its events and assisting players with any on-course problems. Due to the nature of the position, the ranger/ambassador must be pleasant, but firm at the same time. Any refusal by a customer to follow rules, etc. must be reported to the golf shop. Do not be argumentative.
- Be the on-course customer service specialist for the facility
- Provide welcoming “first contact” with each customer or groups of customers and ensure they have an enjoyable experience
- Check with the golf shop for any unusual or special instructions.
- Be in possession of the daily tee sheet and monitor for updates throughout the shift
- Accurate recordkeeping daily of pace of play
- Assist customers with any on-course problems – alert appropriate supervisor if necessary
- Enforcing facility rules and regulations
- Keep work area neat and clean at all times
- Assist in keeping the course and areas around the clubhouse clean, and call attention to golf shop of any maintenance issues needing addressing
- Keep golfers on the pre-determined pace-of-play schedule and report any problems to the golf shop
- Be prepared for inclement weather (air horn, rain gear, etc.), understand bad weather procedures and communicate with golf shop during weather alerts as necessary
- Assist other outside staff as needed
- This position may perform additional duties as needed/required
- Golf experience a plus, either playing or working in golf industry
- Positive attitude, professional manner and appearance in all situations
- Ability to work flexible hours as required, including weekends, until the end of October.
- Ability to read and write (English)
- Communicate verbally with staff members with or without the use of two-way radios
- Give and/or follow verbal and written instructions
- Visually inspect all work areas
- Operate vehicles and equipment for several hours at a time
- Perform mathematical calculations involving fractions, decimals, and percentages
- Retrieve, read and interpret information from technical sources
- Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
- Lift up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly
- Work hours may include days and evenings on weekdays and weekends. Subject to inside and outside environmental conditions. May be exposed to inclement weather, potentially dangerous chemicals, solvents, pesticides, herbicides, and fertilizers, misdirected golf balls, sharp and rapid moving equipment. Safety compliance is essential to prevent injuries from environmental conditions and equipment hazards.
- Golf Privileges
- Restaurant Discounts
- Retail Discounts
- Uniform Allowance
- Employee Meal Program
- Employee Assistance Program - Canopy
- Full-Time Seasonal, Hourly, Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer