What are the responsibilities and job description for the Shuttle Driver position at Dream Golf?
Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find five world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Inspired by the heathland golf courses of London, Sand Valley showcases golf as it was meant to be, much like the other Dream Golf properties, Bandon Dunes and Rodeo Dunes.
Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.
The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.
\n- At Sand Valley, our drivers shuttle our guests from our main clubhouse to varying lodging buildings, the practice range, our tennis courts, and other locations throughout the resort property. Communication with our guests is paramount--answering their questions and giving clear directions to their various destinations. Shuttle drivers must maintain a strong knowledge of Sand Valley, the resort amenities and features as well as the surrounding area within a 50-mile radius.
- Shuttle guests to and from predetermined locations.
- Assist guests in loading and unloading their luggage and/or golf equipment from the shuttle.
- Maintain knowledgeable conversation with customers and assist them with directions.
- Answer guests’ questions in a polite and gentle manner.
- Maintain constant communication with the dispatcher or manager.
- Carry out regular check on the shuttle vehicle before and after each day’s run.
- Carry out repair of minor faults and report major problems, accidents, or damage to the vehicle to the dispatcher or technician.
- Obey all traffic rules and regulations while operating the shuttle.
- Dress in a neat and professional manner adhering to the uniform guidelines.
- The driver is also expected to possess exceptional customer service skills to be able to relate effectively with his/her guests.
- The very nature of this job requires interaction with different kinds of people. The drivers are expected to be friendly but professional in their interactions with all guests.
- Excellent customer service and communication skills. He/she must be able to sustain meaningful conversation with onboard guests, while being calm and willing to help guests at all times.
- Candidates must be able to work in highly demanding environment. Also, he/she must be able to multitask and prioritize effectively while maintaining their composure.
- A valid driver’s license and clean driving history is necessary to be a shuttle driver.
- Hands-on experience driving shuttles or any kind of car – sedan, limo or bus is preferred.
- A good knowledge of traffic rules and regulations.
- Candidates must be willing to work flexible shifts. In addition, he/she must be comfortable working weekends, festive periods, and early hours of the evening because these are the busiest times for shuttle drivers.
- Basic math skill is also required for proper documentation of work details.
- Ability to read and write English.
- Communicate verbally with team members with or without the use of two-way radios.
- Give and/or follow verbal and written instructions.
- Visually inspect all work areas.
- Operate vehicles and equipment for several hours at a time.
- Perform mathematical calculations involving fractions, decimals, and percentages.
- Retrieve, read and interpret information from technical sources.
- Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time.
- Lift up to 30 lbs. occasionally, 10 lbs. frequently, and 5 lbs. constantly.
- Lift up to 100 lbs. occasionally, 50 lbs. frequently, and 20 lbs. constantly.
- Work hours may include days and evenings on weekdays and weekends. Subject to inside and outside environmental conditions. May be exposed to inclement weather, potentially dangerous chemicals, solvents, pesticides, herbicides, and fertilizers, misdirected golf balls, sharp and rapid moving equipment. Safety compliance is essential to prevent injuries from environmental conditions and equipment hazards.
- Golf Privileges
- Restaurant Discounts
- Retail Discounts
- Uniform Allowance
- Employee Meal Program
- Employee Assistance Program - Canopy
- Full-Time Seasonal, Hourly, Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer