Service Technician

About the Role:

As a Service Technician, you're crucial to our residents' comfort! You lead a skilled team in maintaining our building's safety and cleanliness. Your role ensures everything operates smoothly, from managing resident requests to tackling plumbing and electrical issues. You're not just a technician; you're also a hands-on problem solver and a leader in our service department. Join our rapidly growing, family-oriented company to elevate your career and make a positive impact in our communities

Dream Live Prosper Communities.

Join us at Dream Live Prosper Communities, where residents enjoy resort-style amenities and unbeatable locations. Our properties feature spacious floor plans, modern finishes, and a variety of community amenities, allowing residents to live their best lives. Be a part of creating a WOW experience as an integral part of our team. Here's to the good life.

About this opportunity:

• Location:
  • Dream Dream Lehigh Valley - 100 Dream Drive, Wind Gap, PA 18091
  • Dream Mountain Hollow Estates - East Stroudsburg, PA 18301
• Compensation: Starting at $20.00 an hour/depending on experience with commission eligibility.
• Position type: Full-time
  • Hours: 8:00 AM – 5:00 PM with an on-call rotation Monday through Saturday.

What We are Looking for in a Service Technician:

• Experience in plumbing repair, with the ability to diagnose and resolve issues efficiently.
• EPA License
• Ability to complete apartment turnovers within a 3-day timeframe.
• Proficiency in electric repairs, including wiring, outlets, and fixtures.
• Strong plaster/drywall repair skills, ensuring seamless repairs and finishes.
• Excellent painting skills, with attention to detail and quality.
• Experience in lock replacement, ensuring security and functionality.
• Ability to perform groundskeeping tasks to maintain curb appeal at the highest level.
• Familiarity with apartment unit turnovers in both old and new buildings, understanding the unique challenges of each.
• Possession of a valid driver's license, clean driving record, and reliable vehicle for daily work assignments and on-call rotation.
• Must have basic tools for the job.
• Excellent problem-solving and decision-making abilities, able to address issues efficiently and effectively.
• Practical communication skills for interactions with team members, vendors, and residents, ensuring clear and effective communication.
• Physical capability to lift over 50 lbs.
• Ability to walk multiple flights of stairs daily.
• This role requires being on your feet throughout the day.

What you will do as a Service Technician:

• Provide exceptional service to residents, exceeding expectations and ensuring satisfaction.
• Address resident maintenance and service requests promptly and efficiently.
• Identify and resolve hazardous property conditions, ensuring the safety of residents and staff.
• Prepare vacant apartments for move-in within five days, including repairs and replacements as needed.
• Perform various maintenance tasks, painting, electrical, plumbing, and appliance repairs, with a focus on quality and efficiency.
• Maintain grounds and ensure cleanliness, enhancing the overall appearance of the property.
• Respond to emergency calls when on-call, providing timely assistance and support.
• Cleaning up the property, breezeways, common areas, and amenities daily. This includes general groundskeeping.
• Implement cost-saving initiatives and manage budgets effectively, maximizing resources and minimizing expenses.
• Respond to resident requests within 24 hours, demonstrating responsiveness and professionalism.
• Maintain a well-stocked maintenance shop without unnecessary spending, optimizing inventory management.
• Perform technician and groundskeeper duties as needed, supporting the team in achieving maintenance goals.
• Efficiently schedule vacancies for 5-day turns, coordinating with other team members to meet deadlines.
• Uphold Ownership Mentality: Do work that as if you owned the property
• Assign service requests for a 24-hour turnaround, prioritizing tasks based on urgency and importance.

What Motivates Us:

Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it's for our residents, investors, or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: We've been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for twelve consecutive years.

Who We Are:

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America's 100 largest private companies.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit: Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Sharing God's love through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital, communities, and careers.

Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.