Service Technician

Join us at DLP Portofino as a Service Technician, where you'll play a vital role in delivering exceptional service to our residents. You'll maintain the property's curb appeal, handle maintenance needs, and provide after-hour emergency services. Your responsibilities include ensuring the property is well-kept, completing service requests promptly, and delivering outstanding customer service. In addition to overseeing DLP Portofino, this role will also work closely with the St. Augustine service team at other company-owned properties in the area. This role offers the opportunity to work outdoors, travel to other properties, and make a real impact on our community's success and resident satisfaction.

Dream Live Prosper Communities.

Join us at Dream Live Prosper Communities, where residents enjoy resort-style amenities and unbeatable locations. Our properties feature spacious floor plans, modern finishes, and a variety of community amenities, allowing residents to live their best lives. Be a part of creating a WOW experience as an integral part of our team. Here's to the good life.

About this opportunity:

• Location: Portofino 213 Cantabria Way, St. Augustine, FL 32086
• Compensation: $21.00 hourly with bonus potential, depending on experience
• Position type: Full-time
• • This job requires a flexible schedule with varied work hours that may include weekends.

What We Are Looking for in a Service Technician:

• Familiar with apartment turnovers and completing within five days.
• Experience in plumbing repair with efficient issue diagnosis and resolution.
• Ability to do plaster/drywall repairs.
• Excellent painting skills with attention to detail.
• Experience in lock replacement.
• Groundskeeping skills to maintain curb appeal.
• Excellent problem-solving and decision-making abilities.
• Practical communication skills.
• Ability to lift 50 lbs and walk multiple flights of stairs daily.
• Strong customer service skills and a can-do attitude.
• Ability to be proactive
• Must have own basic tools.
• Possess a valid driver's license, clean driving record, and reliable vehicle.
• Desire to be part of a team atmosphere.

What you will do as a Service Technician:

• Daily inspection and maintenance of property grounds.
• On-call rotation for emergencies on nights and weekends.
• Inventory control and purchasing maintenance supplies.
• Vendor relations management.
• Ensuring property and equipment safety.
• Maintaining clean and orderly workspaces.
• Efficiently scheduling unit turnovers within 5 days of vacating.
• Managing work orders and purchase orders.
• Regularly inspecting and performing scheduled maintenance.
• Making light repairs in carpentry, plumbing, electrical, appliance, painting, masonry, roofing, and HVAC.
• Providing exceptional service to residents.
• Addressing resident maintenance and service requests promptly.
• Identifying and resolving hazardous property conditions.
• Preparing vacant apartments for move-in.
• Responding to emergency calls when on-call.
• Daily cleaning of property, breezeways, common areas, and amenities.
• Implementing cost-saving initiatives and managing budgets effectively.
• Responding to resident requests within 24 hours.
• Maintaining a well-stocked maintenance shop.
• Performing technician and groundskeeper duties as needed.
• Upholding an ownership mentality in work.

What Motivates Us:

Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it's for our residents, investors, or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: We've been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for eleven consecutive years.

Who We Are:

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America's 100 largest private companies.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit: Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Sharing God's love through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital, communities, and careers.

Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.