NIGHTLIFE MANAGER

Job Summary

Dream Nashville is looking to develop a highly motivated Nightlife Manager to work closely with a team of expertly trained professionals pursuing innovative and experiential nightlife programming while driving a healthy NOI. The Nightlife Manager is expected to work closely with the hotel F&B Director and property marketing teams to help plan and manage our businesses on Printers Alley.

Duties & Functions

• Demonstrates diplomacy by keeping all the key stake holders including bottle service team, marketing, AV, security, entertainment, events, and nightlife operations organized and in sync.

• Required to have meaningful presence on the venue floors and out front while in operations at peak times.

• Directly reports on inventory/COGS , labor management and all cost controls.

• Directly responsible for generating nightly venue reports.

• Works hand in hand with the finance team to create financial reports to meet budgeted revenue and expenses.

• Must have a social network to market to and leverage.

• Oversees and directs the seamless running of day-to-day nightlife AND special event operations.

• Ensures that systems and procedures are consistently applied throughout the venues by the management team.

• Must have the ability to create, present and execute operational programs and strategies to ownership and DH corp

• Develops strategic partnerships with local nightlife influencers to raise visibility and steel market share from competitors.

• Monitors month-end reports and provide verbal and written feedback to Executive Committee and ownership.

• Work closely with hotel F&B Director.

• Maintains impeccable customer relations and understands the DRAM laws.

• Manages the standard procedures for cash transactions and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.

• Maintains a friendly, cheerful and courteous demeanor at all times.

Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for guests, staff and company assets.

• Performs other duties as assigned, requested or deemed necessary by management.

• Manage the human resources functions in the division in order to attract, retain and motivate the employees; interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.

Physical Demands

• Excellent speech communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner.

• Excellent literacy is required. Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment.

• Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments.

• Bending/kneeling -must be able to accomplish any task required of associates within assigned departments.

• Mobility -must be able to accomplish any task required of associates within assigned departments.

• Continuous standing -must be able to accomplish any task required of associates within assigned departments.

• Driving required as necessary.

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications & Standards

Solid understanding of the nightclub business and Nashville music scene.

• Demonstrated experience in the process of creating and implementing new concepts in a hotel or hospitality establishment

• Must be able to sustain composure, remain calm and possess a positive attitude.

• Must be energetic, outgoing and have unimpeachable character

• Must be service oriented with excellent customer service skills with obsession to detail .

• Must be a team player with the ability to lead and motivate staff. With a Lead from the front mind set

• Must be able to multi-task in a fast-paced work environment.

• Must possess excellent interpersonal and organizational skills.

MUST be able to work late nights, 4am or later. Able to work flexible schedule in order to accommodate business levels

• Must have the ability to input data and access information on the computer.

• Must be a creative thinker, specialized operator with the ability to implement action plans that grow business

• Must have working knowledge of Microsoft Office

• Must be able to read, write and understand the English language.

• Must be able to exercise confidentiality and discretion.