What are the responsibilities and job description for the Retail Sales Associate position at Dreame Technology?
Start Date: May 2025
Must have legal status to work in the U.S.
Job Summary
We are seeking a motivated and result-driven Sales Associate to join our Dreame retail team at Brea Mall pop-up. The ideal candidate will have a passion for customer service and the ability to suggest recommendations based on customer preference. As a Sales Associate, you will play a crucial role in enhancing the shopping experience, driving sales, and maintaining store standards.
Responsibilities
- Provide exceptional customer service by greeting customers and assisting them with their needs.
- Operate Shopify POS and handle transactions accurately, including credit card processing, returns and exchanges.
- Maintain knowledge of products and services to effectively sell and upsell items to customers.
- Assist in helping to deliver products to customer's vehicle, restocking, and organizing merchandise.
- Conduct product demonstrations to educate customers on features and benefits.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
- Handle customer inquiries and resolve any issues or complaints in a professional manner.
Skills
- Strong customer service skills with a friendly demeanor.
- Basic retail math for inventory management.
- Experience using POS systems efficiently.
- Ability to upsell products effectively while understanding customer needs.
- Bilingual abilities are a plus, enhancing communication with diverse customers (Vietnamese, Mandarin, Spanish)
- Knowledge of stock management practices to maintain inventory levels.
- Excellent communication skills, both verbal and written, to engage with customers effectively.
Join our Dreame growing team as a Sales Associate where you can develop your skills in a supportive environment while contributing to our mission of expanding in the U.S.!
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Customer service: 1 year (Required)
- Sales: 1 year (Required)
Language:
- Vietnamese (Required)
- Mandarin (Required)
- Spanish (Required)
Ability to Commute:
- Brea, CA 92821 (Required)
Work Location: In person
Salary : $18 - $22