Sales Engineer | Solutions Engineer

Are you passionate about technology and enjoy working directly with customers to solve complex challenges? Our client is seeking a Sales Engineer (Solutions Engineer) to play a critical, customer-facing role that blends technical expertise with strategic sales support. This is a 50/50 hybrid role, balancing technical solution development with sales collaboration to drive revenue and long-term customer success.

Key Highlights of This Role:

✔ Impactful Work - Directly shape cutting-edge Voice, Video, and Data solutions for businesses, ensuring they get the best technology fit.

✔ Customer-Centric Approach - Build trusted relationships and guide customers through the sales journey with expert technical advice.

✔ Hybrid Flexibility - Work remotely with the opportunity to engage face-to-face with customers across the region.

✔ Growth Potential - Stay ahead of industry trends while advancing your career in a high-impact role.

Your Role & Responsibilities

Sales Support & Solution Design (50%)

• Serve as a trusted technical advisor, translating customer needs into tailored solutions.
• Partner with the Sales team to develop and present compelling Voice, Video, and Data solutions that drive business value.
• Lead technical pre-sales demonstrations and proof-of-concept presentations to showcase product capabilities.
• Assist in crafting proposals, responding to RFPs, and managing pricing, quoting, and contract lifecycles.
• Maintain accurate customer and pipeline data in CRM systems (Salesforce or equivalent).
  
  

Engineering & Customer Engagement (50%)

• Support post-sales deployment, initial equipment installations, and solution testing.
• Provide exceptional ongoing support, ensuring technical solutions align with business objectives.
• Identify opportunities for upselling and cross-selling to enhance customer experience and increase revenue.
• Ensure customer network configurations and system documentation remain up-to-date.
• Conduct technical training sessions for the Sales team and customers.
  
  

What You Bring to the Table

Technical Expertise - Strong foundation in IP Network Administration with experience in designing, optimizing, and troubleshooting complex systems.

Customer-Focused Mindset - Ability to translate complex technical concepts into real-world business solutions.

Sales Acumen - A proactive approach to supporting the sales process and identifying new revenue opportunities.

Communication & Collaboration - Strong presentation skills, ability to engage customers, and work seamlessly across teams.

Qualifications

Required:

• 3 years supporting Sales and Product teams with technical solution development.
• 5 years of IP Network Administration experience.
• Willingness to travel within the assigned territory for client meetings (typically weekly).
  
  

Preferred:

• Cisco CCNA certification
• Bachelor's Degree in Engineering, Computer Science, or a related field
• Experience with Salesforce or other CRM platforms
  
  

Location & Work Environment

• Hybrid role - Work remotely, with travel required within a 100-mile radius of Baton Rouge (New Orleans, Lafayette, Covington preferred).
• Must have reliable transportation for client meetings, typically once a week.
  
  
  

Requirements

• Repeat/reputable client.
• Candidate must be willing interested to do 50/50 split with sales support and technical/solutions design.
• Hybrid role within 100 mile radius of Baton Rouge. Must be willing to drive to client meetings (likely 1 day per week) in Baton Rouge, surrounding area.
• ideal locations are Baton Rouge, Lafayette, New Orleans, Covington/Mandeville. There is one role available, but due to location requirements, posting in each market.
• There may be some wiggle room on salary for strong candidates. Client is motivated to fill the role