What are the responsibilities and job description for the Catering Sales Coordinator position at Dreamland BBQ?
We are growing our legendary BBQ restaurant chain and are looking for a Catering Sales Coordinator. In this role you will play an instrumental part in increasing sales through catering, e-commerce, fundraising and distribution along with fostering strong corporate partnerships. If you have a knack for building relationships and are passionate about driving results, then look no further. We will even sweeten the deal with some mouthwatering BBQ! Help us bring the best BBQ in town to corporate events, parties, and gatherings—because great BBQ is meant to be shared!
Key Responsibilities:
Sales Growth and Business Development: Drive catering and corporate sales growth by identifying new business opportunities, building strategic partnerships, executing targeted sales strategies, conducting proactive outreach, leveraging digital marketing, and ensuring brand visibility across all channels.
Customer Relationship Management: Build and maintain strong, long-term relationships with clients through proactive communication, personalized service, and consistent follow-ups to drive repeat business.
Operations and Order Coordination: Oversee catering operations by fielding calls for orders, entering them into the POS system, coordinating with restaurant teams, managing inquiries and bookings, optimizing menu strategies, tracking performance and loyalty programs, ensuring seamless execution, and upholding Dreamland’s service and quality standards.
Post Event Evaluation: Gather customer feedback, assess service quality, and identify opportunities to enhance future catering and event experiences.
Marketing and Promotion: Partner with the marketing team to develop and implement targeted marketing strategies to increase brand visibility, attract new customers, and drive catering and corporate sales. Work with the marketing team, along with restaurant teams, to promote on-and off-site events and gatherings.
Reporting: Monitor and analyze catering and corporate sales performance by tracking KPIs, identifying trends, conducting regular performance meetings, maintaining CRM consistency, and reporting insights to management for continuous improvement.
Brand Representation: Serve as a passionate ambassador for all restaurants, promoting our values, menu offerings, and service excellence to clients and the community.
Qualifications & Skills
- Sales experience in hospitality and/or food & beverage, or a related field required. Knowledge of BBQ and/or restaurant catering services is a plus.
- Strong communication, negotiation, and interpersonal skills.
- Familiarity with CRM systems and sales tracking tools. Experience with TOAST CateringPro and R365 preferred.
- Ability to multitask and stay organized in a fast-paced environment.
- Self-motivated with a proactive approach to sales.
- Ability to travel within AL and GA required.
- Valid driver’s license, clean driving record and background check.
It all started with a Dream…
… and it was in that dream that God visited John “Big Daddy” Bishop and told him to open a restaurant. Mr. Bishop obliged and opened the original Dreamland in Tuscaloosa, Alabama in 1958. In the early years, the restaurant sold everything from burgers to postage stamps. It was their hickory-fired ribs, however, that quickly became the local favorite.
Salary : $40,000
