Office Manager

DreamMaker Bath & Kitchen™ of Hollywood, FL is a leading kitchen and bathroom remodeling company dedicated to turning our customers' dreams into reality. With years of experience and a team of skilled professionals, we take pride in delivering high-quality craftsmanship and exceptional service to every project we undertake.

Join our team as an Office Manager, where you will play a key role in ensuring the smooth operations of our office and supporting the success of our projects

(Must live in the South Florida Area - this job is not remote)

1. Opening the office
2. Closing the office 
3. Answering the phones and processing calls appropriately for GM, Sales, Production, Marketing and Accounting
4. Maintaining office equipment
5. Maintaining adequate stock of office supplies
6. Regularly visit the franchisor DreamConnect site to stay up to date on new information
7. Retrieving and opening mail daily 
8. Reviewing new and existing systems and franchisor information to help management understand impact of implementing these systems
9. Keeping the office organized
10. Maintaining office filing system
11. Creating the “Office Binder"
12. Creating the “Production Binder”
13. Creating the "Client Job Site Binder"
14. Maintaining and managing staffing-related matters
15. Participating/leading Weekly Focus meetings
16. Keeping the office and Design Center environment clean and professional

1. Handling incoming leads and completing lead sheets
2. Assembling Prospect Packets
3. Assembling New Client Packets

1. Handling service calls
2. Setting up and coordinating trade partners
3. Providing status updates to the General Manager and Sales staff on design retainers and proposals
4. Attending training meetings
5. Following the DreamMaker Code of Values 

1. Ordering and purchasing materials
2. Receiving and inspecting material deliveries
3. Working on warranty issues and / or returns

1. Making bank deposits
2. Inputting data to A/P and A/R and others
3. Preparing and managing payroll 
4. Printing Job Costing Reports
5. Preparing company budgets, business plans and forecasts with GM.
6. Preparing PO’s for projects
7. Preparing all financial on a weekly basis (with QuickBooks MUST HAVE)
8. Reviewing and collecting accounts receivable 
9. Managing trade partners payments
10. Acting as the administrative Human Resources representative

• Maintaining / updating / renewing company insurance policies
• Preparing paperwork regarding new hires and terminations
• Preparing paperwork regarding employee benefits and worker compensation
• Ordering background checks as needed
• Coordinating annual performance reviews

• Associate or Bachelor’s degree in accounting, business or related field
• Five years minimum work experience
• Demonstrated accounting, office management experience
• Experience in constructions field (preferable)
• Understanding of construction basics (preferable)
• Intermediate computer skills with MS Office applications
• QuickBooks experience is a MUST
• Experience with systems and documentation of systems and procedures

• Excellent customer relations skills
• Internal and external customer service focus
• Ability to communicate and work in a productive team environment
• Effective oral and written communications skills
• Effective time management skills and prioritization abilities
• Must be a self starter
• Goal setting to measured performance
• Monday - Friday 9am-6pm (1 Hr Lunch)

This position will collaborate with all departments in a team spirit with the primary goal of fulfilling our company Brand Position Statements, Mission and Vision in accordance with our Code of Values and be committed to achieving the sales and profitability objectives set each year.

About the Company:

At DreamMaker Bath & Kitchen™ of Hollywood, FL, we operate under a strong code of values that guide our actions and decisions. We believe in honesty, integrity, and respect for our customers and employees. It is crucial for us to attract individuals who share these values, as they will contribute to the positive work environment and overall success of our company.