What are the responsibilities and job description for the Banquet Set Up position at Dreamscape Hospitality?
Description
Job Title: Hotel Banquet Houseman
Job Overview: The Hotel Banquet Houseman is responsible for providing assistance with setting up, maintaining, and breaking down banquet events in the hotel. This includes preparing banquet spaces, ensuring cleanliness and safety, and providing excellent customer service during events. The Banquet Houseman works closely with other banquet staff, event coordinators, and hotel management to ensure smooth and efficient operations.
Key Responsibilities
Qualifications:
Job Title: Hotel Banquet Houseman
Job Overview: The Hotel Banquet Houseman is responsible for providing assistance with setting up, maintaining, and breaking down banquet events in the hotel. This includes preparing banquet spaces, ensuring cleanliness and safety, and providing excellent customer service during events. The Banquet Houseman works closely with other banquet staff, event coordinators, and hotel management to ensure smooth and efficient operations.
Key Responsibilities
- Event Setup:
- Set up banquet rooms according to event specifications (tables, chairs, linens, decor, and equipment).
- Ensure all items required for the event are in place, including audio/visual equipment, staging, and podiums.
- Assist in arranging room layouts as per client requirements and instructions from the event coordinator.
- Maintenance & Cleaning:
- Maintain cleanliness of banquet areas before, during, and after events.
- Clean tables, chairs, floors, and other banquet furniture as needed.
- Ensure that all items used in the setup are in good working condition and well-maintained.
- Dispose of trash, empty bins, and assist with other housekeeping duties as necessary.
- Event Support:
- Assist servers and bartenders during events by providing support with additional supplies or furniture.
- Respond promptly to guest requests and provide a high level of customer service.
- Ensure guests' comfort by ensuring that banquet spaces remain organized and clean throughout the event.
- Event Breakdown:
- After events, assist with the breakdown of banquet rooms by removing furniture, decorations, and equipment.
- Ensure all materials are stored appropriately and that the area is left in pristine condition for the next event.
- Safety & Compliance:
- Follow all safety procedures and hotel policies, including lifting and moving heavy furniture and equipment.
- Ensure compliance with sanitation standards and health guidelines.
- Report any damages or maintenance issues to the supervisor.
- Team Collaboration:
- Work closely with the banquet team, including servers, event coordinators, and housekeeping staff, to ensure the smooth flow of events.
- Communicate effectively with other team members and hotel staff to address any needs or issues during events.
Qualifications:
- High school diploma or equivalent preferred.
- Prior experience in banquet or hotel housekeeping is a plus.
- Ability to lift heavy objects (up to 50 pounds) and move furniture.
- Strong attention to detail and a sense of urgency.
- Ability to work in a fast-paced, team-oriented environment.
- Excellent communication skills.
- Flexible schedule with the ability to work evenings, weekends, and holidays as needed.
- Ability to stand, walk, and lift for extended periods.
- Ability to work in varying environmental conditions (temperature changes, event noise levels, etc.).
- Friendly, professional demeanor.
- Ability to multi-task and work under pressure.
- Knowledge of banquet setup procedures and event flow.