What are the responsibilities and job description for the M Club Lounge Attendant position at Dreamscape Hospitality?
Description
Club Lounge Attendant
Part-time
We are seeking a friendly and professional Club Lounge Attendant to join our team. The Club Lounge Attendant will be responsible for providing exceptional customer service to our guests and ensuring that they have an enjoyable experience at our club lounge.
An ideal candidate will be familiar with the area as guests will need directions and recommendations for local attractions.
Responsibilities
Compensation
Competitive hourly wage, commensurate with experience.
This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.
Requirements
Requirements:
Club Lounge Attendant
Part-time
We are seeking a friendly and professional Club Lounge Attendant to join our team. The Club Lounge Attendant will be responsible for providing exceptional customer service to our guests and ensuring that they have an enjoyable experience at our club lounge.
An ideal candidate will be familiar with the area as guests will need directions and recommendations for local attractions.
Responsibilities
- Greet guests as they arrive at the club lounge and provide them with a warm welcome
- Assist guests with any questions or concerns they may have
- Address guest inquiries, complaints, and special requests promptly and professionally
- Maintain a clean and organized lounge area
- Ensure that all food and beverage items are stocked and replenished as needed
- Club Lounge Attendant will be responsible to serve beer and wine
- Monitor guest activity to ensure that all guests are following club policies
- Provide recommendations for food and beverage items to guests
- Ability to multitask and work in a fast-paced environment
- Knowledge of food safety and hygiene standards (certification is a plus)
- Maintain accurate records of lounge usage, inventory, or guest preferences as needed
- Collaborate with other hotel departments (e.g., front desk, housekeeping, F&B) to ensure seamless service
- Perform routine cleaning tasks such as clearing tables, wiping surfaces, and restocking supplies
Compensation
Competitive hourly wage, commensurate with experience.
This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.
Requirements
Requirements:
- Previous experience in customer service or hospitality preferred
- An ideal candidate will be dependable, punctual and trustworthy and should be at least 21 years of age.
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail
- Ability to work a flexible schedule, including evenings and weekends
- Ability to stand, walk, and move around for extended periods
- Ability to lift and carry items up to 25 lbs.
