Program Director (Adult Services)

JOB TITLE: Program Director (Adult Services)

REPORTS TO: Executive Director

Position Status: Full-time, salaried, exempt employee at 36 hours per week

Program Director:

• Maintain trauma-informed, supportive environment for staff and clients
• Ensure provision of services in an emotionally and physically safe, clean, and supportive atmosphere
• Provide service with integrity, respect, empathy, and confidentiality to residents;
• Engages as a member of a team of care to ensure safety, stability, and permanency using trauma-informed care

Education & Experience Requirements:

• Master's or Bachelor's Degree in a human services field of study and 1 year of relevant experience in human services field; or Associate's Degree or High School Diploma/GED and 3 years of relevant experience in a human services related field
• At least 3 years of management and/or administrative experience
• Possess the management and administrative ability to monitor and report to the Executive Director that requirements of all applicable regulations are fulfilled
• Possess the physical, emotional, and mental capacity to support in the health, safety, and welfare of all clients
• Computer literacy required

Shelter Director Team Member Responsibilities:

• Oversee and guide the NEST Program, including staff and service provision, and street outreach
• Oversee and guide the LEAD Program, Street Outreach, and Common Grounds including staff and service provision
• Lead weekly staff meetings with case managers and staff supervisor, attend weekly management meetings
• Meet with reporting staff for monthly Reflective Supervision
• Ensure that supervisors are meeting with their staff on a regular basis for Reflective Supervision
• Support the Standard Operating Procedure creation processes and assist in implementation and ensuring adherence throughout all programs
• Ensure program environments operate safely, including incident investigation and review, follow-up, addressing concerns/complaints/grievances
• Monitor and maintain consistency, fairness, and clarity when executing program guidelines and expectations
• Model and implement Nurtured Heart with staff and initiate verbal coaching when needed
• Manage and maintain staff scheduling
• Manage and oversee budgets for programs
• Manage program crises as they arise
• Coordinate with HR person on in-house mediation for communication and conflict resolution
• In collaboration with Staff/Program supervisors, document and implement corrective action with staff
• Collaborate with HR person with terminations when necessary among staff, including facilitating discussion and appropriate resolution
• Participate in the on-call rotation
• Primarily supervise and support Program/Staff Supervisors
• Maintain a clean driving record based on DreamTree Project insurance requirements
• Other duties as assigned

Job Type: Full-time

Pay: $48,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $48,000 - $65,000