Key Operator (Nights)

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri, a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area’s hub for up and coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it. Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you.

Job Purpose Statement:

Effective and consistent running of the line you are assigned to. Always working to achieve production targets through effective interaction with the processes. A good understanding of the machinery & ensuring you achieve the desired results in terms of Quality, Safety, Hygiene and Waste. This will be achieved through having the knowledge and understanding of the assigned machines on the line, process, and products. Attention to detail and always operating within the required parameters of your machines.

ROLE AND ACTIVITY

• Ensure your machines are clean but not damaged by excess water, always organized and operating under discipline
• Operate to standard operating procedures in areas assigned
• Have basic ice cream knowledge, understanding the "WHY", not just the “HOW”
• Ensure limited water is used when cleaning with the "clean as you go" principle
• Correct use, storage and set up of all equipment
• Ensure effective hand overs with the maintenance team and next shift, all faults and issues reported
• Drive the production process to ensure that the products produced meet customer specification, quality and food safety.
• Ensure production meets targeted outputs through effective control of the manufacturing process
• Communicate effectively with the entire team
• Ensure health and safety requirements are fully met and a positive safety culture is maintained throughout the line
• Ensure you walk the talk always using “looking eyes”, attend to the issues as and when they happen
• Promote the Froneri culture of employees being owners rather than just employees
• Follow the principle of "would I do this to my home?"
• Other duties as assigned

MEASURABLE OUTCOMES

• Reducing trends of rejections from food safety and quality issues
• Hygiene, GMP and safety audits improving week over week
• Daily, weekly, monthly production targets are fully met
• Effective interaction with the team and takes direction from Machine Operator
• Quality and improvement initiatives being implemented
• Reduction in accidents and incidents on a YOY basis
• De-kitting the line and making sure all packaging is returned to the warehouse
• Ensuring line is checked after being cleaned and all tools are stored in the correct places
• No stagnant water left in any equipment

RESPONSIBILITIES

• Quality and technical system adherence
• Completion of the required production to plan
• The machines in your area of responsibility
• Reading and learning about the proper use and running of your machines
• User manuals for your machines
• Health and Safety
• Impeccable hygiene standards always
• Clean as you go with No Ghost Busters.
• Machine tools and ancillary equipment

BEHAVIORS

Adaptable - Adjust approach to match varied task requirements; Adjust behavior to others’ styles; Change priorities to meet changing demands; Adjust quickly to new responsibilities and tasks.

Communication - Presents ideas optimally, actively listens and works across functional boundaries.

Teamwork/ Cooperation - Effectively working within and outside the formal line of authority

Performance – Open to change and will always look for better, simpler, and more effective ways of operating.

Hands on approach. – Decisions and plans based on seeing and being part of the event, not solely based on report reading.

Zero compromise on Quality and excellence. – Hygiene, Process, Labor resource and Waste.

Entrepreneurial – Challenges the status quo and explores new ideas and opportunities. Continually striving to increase the knowledge of the processes and products - Understand all tasks, processes and activities as an expert in Ice cream.

Accountability – Personal commitment, full participant who uses personal impact to build the business.

Consumer focused – Produce product to the agreed quality standards.

Know Your People – Spend time getting to know your people, their skills, interests, knowledge, etc.

POSITION QUALIFICATIONS

• 18 years of age or older
• Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills
• Excellent interpersonal communication, math and problem-solving skills.
• Ability to work multiple shifts and/or schedules.
• High School diploma or GED or equivalent experience
• One-year related experience (preferred).

WORK ENVIRONEMENT

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.

The position involves frequent exposure to nuts and other potential allergens.

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between $21.25 & $23.00 per hour.

Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)