What are the responsibilities and job description for the Spec Factory Quality position at Dreyer's Grand Ice Cream?
Role
- Employee shall lead by example compliance to required GMP, quality and food safety requirements.
- Escalate quality or food safety findings or incidents to management.
- Supports improvement initiatives
- Assist, coach and train line operators in attaining quality standards
activities
- Quality specialist will be assigned to assist quality supervisor with oversight in hygiene, operational quality or food safety/compliance. Specific assignments will be given by quality supervisor and will relate to supervisor’s area of oversight.
- Oversight of assigned systems to ensure they are in compliance with sanitation, food safety, regulatory and/or quality requirements. Oversight includes auditing, coaching, identifying and closing gaps and reporting system integrity to supervisor quarterly.
- Verify key quality/food safety checks by observation of line operators performing checks. Verification will be performed on all shifts, documented and done at frequency specified to the system requirements.
- Participate on food safety team as assigned.
- Perform pre-requisite program audits as assigned, follow up on CA and complete documentation.
- Perform CIP line inspections as needed. CIP line inspections include visual verification, micro swabs and ATP swabs.
Systems that can be assigned to Quality Specialist include:
- Allergen management program
- Finished Products: release, hold and rework/reprocessing documentation review.
- Raw Material: release and hold
- Sensory program
- Customer complaints
- Production run line extensions
- Environmental Monitoring Program
- Foreign Objects
- Glass/Brittle program
- Micro correlation studies
- Document control for quality, food safety and/or micro records
Measurable Outcomes
- CPMU reduction
- Respect of GMP and distribution of the “lesson learnt “
- Reduction of pallets on holds
- Reduction of food safety incidents
- Being on the shop floor making ice-cream
Levels of responsibility
- Complete checks on lines
- Communicate out of specification results to line management and quality management
- Inspection of lines after sanitation activities
Behaviors
Adaptable - Adjust approach to match varied task requirements; Adjust behavior to others’ styles; Change priorities to meet changing demands; Adjust quickly to new responsibilities and tasks.
Communication - presents ideas optimally, actively listens and works across functional boundaries.
Teamwork/ Cooperation - effectively working within and outside the formal line of authority
Performance – Open to change and will always look for better, simpler, and more effective ways of operating.
Hands on approach. – Decisions and plans based on seeing and being part of the event, not solely based on report reading.
Zero compromise on Quality and excellence. – Hygiene, Process, Labor resource and Waste.
Entrepreneurial – challenges the status quo and explores new ideas and opportunities.
Continually striving to increase the knowledge of the processes and products - Understand all tasks, processes and activities as an expert in Ice cream.
Teamwork – Commitment and enthusiasm to working together to achieve better outcomes.
Accountability – Personal commitment, full participant who uses personal impact to build the business.
Consumer focused – Produce product to the agreed quality standards.
Know Your People – Spend time getting to know your people, their skills, interests, knowledge, etc.
WORK ENVIRONEMENT
In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.
The position involves frequent exposure to nuts and other potential allergens.
The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. This is a salary exempt. The pay range is $62,500-$68,290.
Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.
Salary : $62,500 - $68,290
