Supervisor Maintenance

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area’s hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you!

Role and Activity 

Safety 

1. Comply with all company safety policies and procedures 

1. Take an active role to ensure that personal safety and the safety of others is never compromised 

1. Strive to make our facility a safer place to work through compliance with regulatory and plant safety guidelines.  

1. Conduct weekly safety meetings 

Quality 

1. Comply with the Good Manufacturing Practices as outlined by the plant Quality department 

1. Actively participate in preventing and correcting quality related errors 

1. Plant Citizenship and Interactions (Grooves) 

1. Communicate and interact with others in a manner consistent with the company’s “Grooves” and “I Can Make A Difference Philosophies”. 

1. Initiate, organize, and actively participate in team meetings, committees and task forces. 

1. Exceed expectation with regard to attendance and other guidelines. 

Operational 

1. Supervise and coordinate the activities of Maintenance Technicians daily based on production schedule 

1. Review work orders and preventative maintenance needs, taking into account such factors as priority, production schedules, and material/parts availability. Assign Technicians based on skills required. 

1. Assign Maintenance Technicians in response to request from production, recognizing the areas requiring immediate response to prevent downtime.  

1. Review downtime recap sheets on a daily basis and discuss with the Technicians where improvements can be made 

1. Develop and distribute Preventative Maintenance schedules for equipment. Continuously re-evaluate PM schedules for optimal efficiency 

1. Ensure work order assignments are completed in a timely manner 

1. Develop work schedules to utilize Maintenance skills and personnel availability 

1. Review requisitions with requesting Maintenance staff before signing to ensure every dollar spent is justified in the budget 

1. Work on system-wide Maintenance network team to ensure coordination of activities, plans, problem-solving, and other plant wide issues 

1. Participate in planning, scheduling, and supporting weekend coverage rotation as necessary 

1. Develop and implement skill building plans for individuals and the department, including standard operating procedures 

Specifications: 

1. Minimum 3 years experience in a manufacturing environment and knowledge of Utilities/Facilities/Production equipment  

1. Engineering degree or equivalent experience preferred 
    

Competencies/Skills/Knowledge: 

1.  PC proficiency as well as excellent organizational and communication skills are a must 

1. Ability to develop a strong maintenance team in a high performing environment 

1. Strong problem solving and trouble shooting skills 

1. Knowledge in automatic controls is desired 

1. Project management experience 

1. Planning, scheduling, and budgeting experience 

1. CMMS/work order experience 

1. Applied Learning - Actively participate in learning activities; quickly gain knowledge, understanding or skill; apply knowledge or skill. This attribute will address the candidate's technical knowledge of all production operations. This position also requires an understanding of computer-based information systems. 

1. Building Partnerships - Identify partnership needs within 'upstream' and 'downstream' teams; explore partnership opportunities; formulate action plans; subordinate own area's goals; monitor partnership by encouraging feedback 

1. Building Strategic Working Relationships - Seek opportunities by traveling to other Operations Centers with a focus on learning, benchmarking, and improvement 

1. Adaptable - Adjust approach to match varied task requirements; Adjust behavior to others' styles; Change priorities to meet changing demands; Adjust quickly to new responsibilities and tasks 

1. Building and Leading a Successful Team - Develop structure; Facilitate goal accomplishment; Involve others; Inform others on team; Model commitment. This dimension addresses the ability to lead others through influence, motivation and delegation while enhancing an 'I can make a difference' Grooves-based culture. The leader understands how to make the best decision and gain buy in from the team, with the main focus on improvement and taking the team to the next level. 

1. Coaching - Helping employees develop their knowledge and skills; providing timely feedback, guidance, and training to help them reach goals.  

1. Communication - Organize the communication; Maintain audience attention; Adjust to the audience; Ensure understanding; Adhere to accepted conventions; Comprehend communication from others. The key skills in this area are group facilitation, information sharing, ability to facilitate groups in conflict, listening, writing communication, and the use of key principles 

1. Information Monitoring - Identify monitoring needs; Develop monitoring systems; Implement tracing systems; Review data 

1. Planning and Organization - prioritize activities and assignments; Determine tasks and resources; Schedule appropriate amounts of time for completing work; Leverage resources. The key focus of this dimension is the ability to plan. To see what needs to be accomplished, to organize for execution and the delivery of results utilizing personal time well to maximize follow through 

1. Applied Learning - Actively participate in learning activities; quickly gain knowledge, understanding or skill; apply knowledge or skill.  

Measurable Outcomes  

• Response time to Maintenance requests 

• Work order completion rate 

• Maintenance cost efficiency 

• Equipement Downtime 

Behaviors 

Performance – Open to change and will always look for better, simpler, and more effective ways of operating.  

Hands on approach. – Decisions and plans based on seeing and being part of the event, not solely based on report reading. 

Zero compromise on Quality and excellence. – Hygiene, Process, Labor resource and Waste.  

Entrepreneurial – challenges the status quo and explores new ideas and opportunities. 

Continually striving to increase the knowledge of the processes and products - Understand all tasks, processes and activities as an expert in Ice cream. 

Teamwork – Commitment and enthusiasm to working together to achieve better outcomes. 

Adaptable - Adjust approach to match varied task requirements; Adjust behavior to others’ styles; Change   priorities to meet changing demands; Adjust quickly to new responsibilities and tasks.  

Communication - presents ideas optimally, actively listens and works across functional boundaries.  

Accountability – Personal commitment, full participant who uses personal impact to build the business. 

Consumer focused – Produce product to the agreed quality standards. 

Know Your People – Spend time getting to know your people, their skills, interests, knowledge, etc. 

Work Environment:  

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.    

The position involves frequent exposure to nuts and other potential allergens.    

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is $44.00 to $46.50 per hour.

 Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.    

Salary : $44 - $47