Field Service Assist Technician

Job Summary:

This is a contract-based, per-job role for a Field Service Assistant Technician in the Tampa Bay Area, FL. The technician will be travelling with a Lead Tech to multiple client sites across all of Florida to install equipment and repairing network data lines at customer sites. This position requires travel within a 250-mile radius of the base location.

Key Responsibilities:

• Install, configure, and maintain hardware and software at client locations.
• Perform Cat6 cabling installations, including in-wall installations, running cables through suspended ceilings, and other structures as needed.
• Troubleshoot and resolve technical issues with IT systems, networks, and devices.
• Perform routine maintenance and system updates to ensure optimal performance.
• Provide clear and professional communication with clients to address concerns and offer solutions.
• Document service activities, including diagnostics, repairs, and completed tasks.
• Collaborate with the support team to escalate and resolve complex issues.
• Adhere to company policies, safety procedures, and quality standards during service visits.

Qualifications and Skills:

• Proven experience in a field service or technical support role.
• Basic knowledge of IT systems, hardware, and software troubleshooting.
• Must have experience with Cat6 cabling, including in-wall installations and ceiling runs.
• Must be legally authorized to work in the U.S.
• Excellent problem-solving skills and attention to detail.
• Strong communication and customer service skills.
• Ability to work independently and manage time effectively.

Required Tools and Equipment:

Contractors must provide their own service van and complete set of tools, including:

• Hand tools (screwdrivers, pliers, wire strippers, cable cutters, etc.)
• Drills and drill bits, including extended drill bits and extensions for drilling inside closed walls
• Cable crimper, punch-down tool
• Headlamp, rubber mallet, cable tacker, hammer

Preferred Qualifications:

• Certifications such as CompTIA A , Network , or equivalent.
• Experience with structured networks, access control, and/or CCTV systems.
• Familiarity with ticketing systems and remote troubleshooting tools.

Availability & Travel:

• Must be available Mon-Fri, 8 AM - 5 PM to respond to job requests.
• Must be willing to travel up to 250 miles from the base location.

What We Offer:

• Competitive pay per job.
• Paid travel expenses (Stay, Meals) while deployed.
• A dynamic and collaborative work environment.
• Opportunities to work with industry-leading clients and technologies.

If you are passionate about providing high-quality service and have the technical skills required for this role, we encourage you to apply today!

Job Type: Contract

Pay: $25.00 per hour

Expected hours: 30 – 50 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday

Experience:

• Cabling: 1 year (Required)

Language:

• fluent English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $25