What are the responsibilities and job description for the General Manager position at Driftwood Hospitality Management?
Holiday Inn Express Boca West, 8144 Glades Road, Boca Raton, Florida, United States of America Req #6390
Wednesday, February 5, 2025
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Job Summary
The General Manager is responsible for all aspects of operations at the hotel, day-to-day staff management, and guest relations. He/She should be an ambassador for the brand and hotel, providing leadership and strategic planning to all departments in support of DHM service culture, maximizing operations, and ensuring guest satisfaction.
Essential Job Functions
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
J-18808-Ljbffr
Wednesday, February 5, 2025
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Job Summary
The General Manager is responsible for all aspects of operations at the hotel, day-to-day staff management, and guest relations. He/She should be an ambassador for the brand and hotel, providing leadership and strategic planning to all departments in support of DHM service culture, maximizing operations, and ensuring guest satisfaction.
Essential Job Functions
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
- Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping, and maintenance.
- Provide the vision, leadership, and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious, and you are a natural coach that loves to build effective teams and inspires individuals to do their best.
- Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management, and can drive profit to the bottom line through strong financial controls.
- Previous General Manager experience is essential.
- F&B experience is a plus.
- Strong and successful Owner Relations partnerships.
- Ability to create and develop a dynamic team.
- Local market knowledge is preferred.
- While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
- The employee frequently is required to use hands to finger, handle, or feel objects, or telephone.
- The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.
- 401(k)
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Room Discounts
- Employee Food and Beverage Discounts
J-18808-Ljbffr