What are the responsibilities and job description for the EPIC Nursing Informatics Training Analyst II position at Driscoll Children's Hospital?
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GENERAL PURPOSE OF JOB
The Epic Nursing Informatics Training Analyst will have primary responsibility for the design, build / configuration, testing, validation and ongoing support of the training environment for their assigned Epic application(s). The Training Analyst will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring / utilizing knowledge knowledge of the operational workflows to be implemented with the Epic system. The Training Analyst will be responsible for coordinating aspects of planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to the training of Epic and related information systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Positions in this class may perform any or all of the below listed duties. These should be interpreted as examples of the work, and are not necessarily all-inclusive.
- Understanding of the organization, users and workflow in the training analyst's assigned area.
- Ability to lead meetings, prioritize, resolve conflicts, manage issues, oversight and implementation of project plans. Work with Epic TS and related Epic Application Analysts to manage complex issues and optimization education.
- Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built and the changes will be educated.
- Assists others by reviewing, analyzing and testing system changes; follow proper change control processes.
- Coordinates the development, implementation, education, evaluation, maintenance and management of clinic, non-clinical, and physician Epic system education. Teaches specific education activities / programs that support critical thinking skills and facilitate behavioral change.
- Coordinates the development and organization of educational training programs and conducts in-service workshops related to Epic. Coordinates the assurance of proficiency within clinical service areas and interfacing services for each new application installed to ensure applications are utilized for maximum efficiency.
- Coordinates the development of tip sheets or other training materials for new, or changes to current, workflows; communicates with department leadership and application users any specific information related to their application.
- Establishes effective metrics, evaluation tools, and record keeping, meeting regulatory and best practice requirements.
- Maintain an Epic user web account to access group discussions, white papers, training documents, new version training material and release notes. Read clinical and technical journals and attend webinars, seminars, user group meetings and workshops to learn about new developments and changing technology trends; may participate in testing new vendor provided software in a test environment for possible use by the health system.
- Supports end users and super users at the point of care to enculturate EHR changes.
- Performs other related work as required.
EDUCATION AND / OR EXPERIENCE - Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying.