Training Specialist

Where compassion meets innovation and technology and our employees are family.

GENERAL PURPOSE OF JOB:
Responsible for the supervision of non-clinical education to include the assessment of learning needs and
the development, implementation, documentation and evaluation of orientation and talent development.
Coordinates activities of non-clinical staff at DHS. Participates in the development of non-clinical policies,
procedures and competencies. Participates in performance improvement activities; serves on special
committees.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. This job description is not intended to be all-
inclusive; employees will perform other reasonably related business duties as assigned by the
immediate supervisor and/or hospital administration as required.

• Develops, directs and determines the effectiveness of DHS General Orientation, which

includes maintaining relationships and communication with presenters, updating content
when needed, and overall coordination of orientation events.

• Works with Human Resources regarding DHS General Orientation training for new hires.
• Develops, directs and determines the effectives of DHS employee development programs.
• Assists DHS departments with developing training programs based on the needs of the

organization.

• Assists Training Coordinator with required annual regulatory training events.
• Travel frequently to DCH RGV and Satellite location to facilitate training programs as needed
• Assists with the coordination of annual regulatory events.
• Assesses learning needs of non-clinical and management staff using various methods.
• Studies current trends, new technology, new teaching methodologies through professional

journals, seminars, conferences, professional societies.

• Demonstrates advanced knowledge in MS Office applications, and can provide training on

such applications.

• Organizes and develops training manuals, reference library, testing/evaluation procedures,

visual aids and other educational materials.

• Demonstrates ability to operate equipment, projectors, audiovisual equipment, cameras, other

equipment used in instruction and patient care.

• Develops, evaluates, reviews, revises and implements policies and procedures, goals and

objectives in area of responsibility.

• Assists with the coordination of performance improvement activities.
• Assist with and implements special projects.
• Maintains training records and ensures documentation meets standards and regulations.
• Develops and coordinates conferences/seminars and programs; develops promotional

materials and brochures.

• Serve as a non-clinical resource consultant.
• Participates in the maintenance of regulatory requirements, including all state, federal and

JCAHO regulations related to the organization.

• Coordinates non-clinical training programs.
• Completes annual educational requirements.
• Maintains composure, effectiveness, and flexibility under pressure.
• Maintains utmost level of confidentiality at all times.
• Supports and carries out hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate

compliance and integrity guidelines.

EDUCATION AND/OR EXPERIENCE:
 Bachelor's degree from four-year college or university or one to two years of related experience
and/or training; or equivalent combination of education and experience.
 Three (3) years experience in adult education / training preferred.

CERTIFICATES, LICENSES, REGISTRATIONS.
 Training certification preferred.