What are the responsibilities and job description for the Senior IT Administrator position at Drivemode?
Our Mission:
Driving technology always feels old. Not by a little bit. We believe vehicles can be a thousand times smarter, safer, and more connected to the world around us, and our mission is to see it happen. In 2019, we joined forces with Honda as their first startup acquisition, and now we’re expanding our vision into building the future of electric vehicles (BEV) for millions of people around the world.
Why Drivemode:
Join Drivemode for an exciting startup environment and a vibrant culture that combines impactful work, competitive compensation, and excellent benefits. By becoming a part of our team, you'll contribute to a crucial mission that revolutionizes the way people engage with vehicles, addressing both business needs and the world's environmental challenges. This presents an exceptional opportunity to be at the forefront of innovation and drive Honda's success in the EV market.
About the Role:
The Sr. IT Administrator will be responsible for managing the IT infrastructure of our US organization including system management, user support, security management and policy development. We are looking for someone who has good knowledge of modern, cloud-based infrastructure services, and can support our growing organization to implement and manage a user-friendly and secure environment.
\n- Help strengthen IT infrastructure cloud services following zero trust security principles.
- Support efforts to transform the IT infrastructure into a more user-friendly and secure environment.
- Provide technical support to internal users, troubleshoot hardware and software issues, and assisting with IT-related problems and inquiries.
- Onboard newly joined employees on the organization's IT systems and policies.
- Manage the US IT support team
- Implement and manage security measures to protect the organization's data, networks, vehicles, and systems from unauthorized access, cyber threats, viruses, and other security breaches.
- Install, update, and manage software applications across the organization's systems to ensure they are properly licensed and up-to-date with security patches.
- Maintain detailed documentation of IT systems, network configurations, software licenses, and support procedures to facilitate troubleshooting, maintenance, and future upgrades.
- Interact with IT vendors and service providers to procure hardware, software, and services, negotiate contracts, and manage vendor relationships.
- 5 years experience in IT administration.
- 2 years experience managing IT support employees (contractors ok).
- Experience managing an MDM environment.
- Google Workspace Teams administrative experience.
- Experience managing macOS and Windows devices remotely.
- Scripting experience for administrative task automation.
- Strong problem solving skills and ability to work with low supervision.
- Experience introducing cloud-based IT infrastructure services.
- Experience with Cloud based directory platforms for identity management.
- Good understanding and experience with GCP or AWS.
EEOC Statement
Drivemode is proud of a very diverse team with employees coming from 5 continents/20 countries as of today. Diversity in our workplace has played an important part in our success; we recognize each employee’s unique background, knowledge, experiences, ideas, and viewpoints which are all critical in developing a product that has the greatest impact on drivers all over the world.
Drivemode provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, gender, national origin, sexual orientation, gender identity, disability, or any other characteristics that make you unique.
Salary : $100,000 - $152,000
