What are the responsibilities and job description for the Shipping & Receiving Associate – DriveSavers Data Recovery position at DriveSavers Data Recovery?
DriveSavers is looking for an exceptionally detail-orientedShipping & Receiving Associateto join our world-renowned data recovery team. This role is ideal for someone who thrives in a fast-paced, logistics-heavy environment where precision, speed, and care are essential. With 50–100 inbound FedEx deliveries daily and an equal number of outbound shipments, this role is vital to our operation—ensuring that customer devices are received, processed, and returned with the highest level of accuracy and professionalism.
As the first and last physical touchpoint for our customers' devices, the shipping and receiving team plays a key role in our ability to help people recover memories and critical data they thought was lost forever.
Primary Responsibilities
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As the first and last physical touchpoint for our customers' devices, the shipping and receiving team plays a key role in our ability to help people recover memories and critical data they thought was lost forever.
Primary Responsibilities
- Receive and process 50–100 incoming packages per day, ensuring accurate intake and timely handoff to appropriate departments
- Prepare outbound shipments, coordinating with FedEx and other carriers to ensure on-time delivery and proper packaging standards for sensitive devices
- Fulfill outgoing materials such as marketing mailers, promotional materials, and partner shipments with care and consistency
- Perform detailed data entry and tracking for every device and shipment; 100% accuracy is expected
- Organize and manage incoming and outgoing job bins, labeling, and routing devices efficiently
- Support administrative tasks that directly impact shipping operations, inventory, and internal workflows
- Maintain a clean, organized, and fully stocked shipping and receiving area
- Assist other departments with shipping needs and special packaging requests as required
- Other duties may be assigned based on company needs
- 2–4 years of relevant shipping/receiving, logistics, fulfillment, or warehouse experience
- Prior experience in a high-volume shipping environment (e.g., e-commerce, logistics, or tech repair) strongly preferred
- Outstanding attention to detail – precision matters when handling our customers’ most important digital belongings
- Strong organizational and multitasking skills
- Familiarity with FedEx, UPS, and USPS shipping tools and procedures
- Comfortable using computer systems for data entry, inventory tracking, and package management
- Ability to lift up to 40 lbs and be on your feet for extended periods
- Positive, team-oriented attitude with a willingness to learn and adapt
- Excellent verbal and written communication skills
- Competitive Salary
- Monthly Bonus Opportunities
- 401K Retirement Plan
- Medical, Dental, and Vision Insurance
- Paid Holidays & Vacation
- Maternity/Paternity Leave
- Ongoing Training & Career Growth
- Events, Celebrations & Giveaways
- Subsidized Stocked Fridge & Snacks
- Fun, Friendly, Team-First Environment
- Green Business Initiatives
- “Fun work environment, rewarding knowing that we get irreplaceable data back for customers.”
- “Friendly, inviting, and supportive work environment.”
- “Snacks and beverages are stocked regularly.”
- “Great training, room for growth.”
- “Small business that feels like a family, but with the reputation of a national leader.”
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