What are the responsibilities and job description for the Automotive Finance Specialist position at DriveTime?
At DriveTime, we're committed to creating long-term solutions for our customers. As a Loan Advisor, you'll play a crucial role in helping them maintain the quality of their loan while providing exceptional customer service.
Key Responsibilities:
- Provide timely assistance to customers who are experiencing financial difficulties
- Contact or attempt contact with delinquent customers to resolve payment issues
- Negotiate payment plans and maintain positive relationships with customers
- Collaborate with the Loan Servicing team to ensure seamless communication and resolution
- Maintain accurate records and meet or exceed production goals
Requirements:
- High school diploma or equivalent required
- 2 years of experience in collections, customer service, sales, or retail industry
- Professional communication and negotiation skills
- Value diversity and promote a culture of inclusion
What We Offer:
- Competitive pay and benefits package
- Tuition reimbursement program
- Wellness program with cash incentives and discounts on medical premiums
- Access to an in-house gym and game room
- Paid time off and holidays
We're proud to be a Great Place to Work Certified company and offer a fun, high-energy environment where you can grow professionally.
