Demo

General Operations Manager

DriveTime
Charlotte, NC Full Time
POSTED ON 1/9/2025
AVAILABLE BEFORE 4/9/2025

What's Under theHood

DriveTime Family of Brands is thelargest privately owned used car sales finance & servicingcompany in the nation. Headquartered in Tempe, Arizona and Dallas,Texas, we create opportunities and improve the lives of ourcustomers and our employees by placing a focus on putting the rightcustomer, in the right vehicle, on the right terms and on theirpath to ownership.

You can find DriveTime's tiretracks across the nation with dealerships where we embrace atransparent pricing approach, eliminating haggling and gimmicks andreconditioning centers where we breathe new life into pre-ownedvehicles. Regardless of where you're located, if you've got DRIVEand you're looking to make an impact, we'd love for you to make adifference with us!

That's Nice, ButWhat's the Job?

Responsibilities of the Job(Or Better Known as, Your NextDestination)

In short, theReconditioning Center Operations Manager is responsible forassisting in the management of all aspects of the ReconditioningCenter; including bottom line management, workflow, performancemanagement, and quality assurance resolution. The OperationsManager must be able to meet goals and make sure that all vehiclespurchased at auction meet our standards and are able to come withthe 3 year / 36,000 mile warranty we supply our customers before theyare sent to our retail stores for final sale.

Inlong, the Reconditioning Center Operations Manager is responsiblefor :

  • Ensure the dealerships areconstantly supplied with a sufficient variety of high qualityvehicles to meet their sales demand.
  • Achievebottom line management objectives through the effective managementof the Reconditioning Center team, operating expenses, efficiency,quality, and productivity.
  • Work with regionalmanagement and buyer team to establish supply chaingoals.
  • Complete recruiting, screening, andhiring of the Reconditioning Center team members using methodsdesigned to reduce turnover and improveperformance.
  • Hold regularly scheduled meetingswith all Reconditioning Center staff.
  • EnsureTeam Leads are effectively training and developing their directreports.
  • Evaluate Reconditioning Center teamperformance and give feedback constantly, regularly, and in atimely manner based on both observations of performance, behavior,and a review of performance statistics.
  • Assistin the completion and conduct of performanceevaluations.

Knowledge, Skills andAbilities (The GoodStuff)

  • Master ofmanaging. Effectively manage and work with all levels ofemployees and customers.
  • Takes a holdof the wheel. You'll need to take the initiative and becomfortable doing so.
  • Quality decisionmaker. Good decisions are made based on knowledge. We'llneed you to gather all the facts and take them all intoconsideration when makingdecisions.
  • Top of the "Line"communicator. Ability to talk and write with confidence,charisma and competence for a wide variety of audiences includingmanagement.
  • Listeners...Not Hearers Seek to understand, do not hear toreply.
  • A mind for the details. Okay we know "detail-oriented" is on about every jobdescription - but we really mean it!
  • Plays well with others. Youwill be working in a high-functioning team environment. We worktogether in order to wintogether.
  • Requirements (a.k.a. WhatYou Need to Get the JobDone)

  • High School Diploma orequivalent, college degree in business or vocational / technicalschool.
  • Any equivalent combination ofexperience, training, and / or education which fulfills therequirements of the position will beconsidered.
  • 4 years managing a minimum of 15employees or more.
  • Must demonstrate theability to effectively manage and work with all levels of employeesand customers, and work in conjunction with various corporategroups to achieve corporate and groundgoals.
  • Valid driver's license, good drivingrecord.
  • Nice to Haves.

  • 5-7 years total automotiverepair experience.
  • Supply chainmanagement.
  • So What About the Perks?Perksmatter

  • Medical,dental, and vision, oh my! DriveTime Family of Brandscovers a sizable amount of insurance premiums to ensure ouremployees receive top-tier healthcare coverage.
  • But Wait, There's More. 401(K), Company paid life insurance policy, short and long-termdisability coverage to name afew.
  • Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family ofBrands is committed to providing its employees with everyopportunity to grow professionally with roughly over 1,000employees promoted year overyear.
  • Tuition Reimbursement. We're as passionate about your professional development as you are.With that, we'll put our money where our mouthis.
  • Wellness Program. Healthis wealth! This program includes self-guided coaching and journeys,cash incentives and discounts on your medical premiums throughengaging in fun activities!
  • Gratitudeis Green. We offer competitive pay across theorganization, because, well... moneymatters!
  • NoCustomers. No worries. Just do what you love. Repaircars.
  • Consistent WorkSchedule. We are strong believers in work / life balance.We're closed on Sundays to give our employees valued time withfamily and friends.
  • No Weekends, NoProblems. Take it easy on the weekends (the onlyexception is during our peak season when business isbooming).
  • PaidTime Off & Paid Holidays. Not just lip service : wework hard, to play hard.
  • AnythingElse? Absolutely.

    DriveTime Family ofBrands is Great Place to Work Certified! And get this : 90% of ourrockstar employees say they feel right at home here. We could spenda lot of time having you read about ALL our awards, but we'll savetime (and practice some humility) just naming a few others;Comparably Awards : Best Company for Diversity, Best Company Cultureand Best Company Leadership, oh and don't forget Phoenix BusinessJournal Healthiest Employers (okay, we'll stopthere)!

    Hiring is contingent upon successfulcompletion of our background and drug screening process. DriveTimeis a drug-free, tobacco-free workplace and an Equal OpportunityEmployer.

    And when it comes to hiring, we don'tjust look for the right person for the job, we seek out the rightperson for DriveTime. Buckle up for plenty of opportunities to growin a professional, fun, and high-energy environment!

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a General Operations Manager?

    Sign up to receive alerts about other jobs on the General Operations Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $115,103 - $147,076
    Income Estimation: 
    $157,066 - $200,252
    Income Estimation: 
    $106,334 - $141,483
    Income Estimation: 
    $178,032 - $284,628
    Income Estimation: 
    $115,103 - $147,076
    Income Estimation: 
    $157,066 - $200,252
    Income Estimation: 
    $90,932 - $119,676
    Income Estimation: 
    $115,103 - $147,076
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at DriveTime

    DriveTime
    Hired Organization Address Yukon, OK Full Time
    What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing compa...
    DriveTime
    Hired Organization Address Houston, TX Full Time
    What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing compa...
    DriveTime
    Hired Organization Address Kansas, MO Full Time
    What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is...
    DriveTime
    Hired Organization Address Mesa, AZ Full Time
    What's Under The Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is...

    Not the job you're looking for? Here are some other General Operations Manager jobs in the Charlotte, NC area that may be a better fit.

    Front Desk Associate

    GD NC Manager LLC, Huntersville, NC

    Operations Manager / Operations Supervisor

    Vertek Logistics, Charlotte, NC

    AI Assistant is available now!

    Feel free to start your new journey!