What are the responsibilities and job description for the DFC Loan Processor I position at Driveway Finance Corporation?
Dealership:
L0238 Driveway Finance CorporationThe DFC Loan Processor I works with Lithia Stores to ensures that each loan package is compliant with DFC loan standards within deadlines. Will verify employment and insurance coverage for loan collateral, documenting all steps taken within the LOS, limiting risk to DFC by identifying fraudulent activity, and provides excellent service by phone and email to Lithia stores and borrowers.
The DFC Loan Processor I reports to the DFC Loan Funding Supervisor.
Location: Tigard, OR (Hybrid)
Responsibilities
- Review new deal packets within 1 business day and communicates any funding delays by phone and email promptly
- Document all communication with dealers, borrowers as well as internal events
- Complete employer verification, insurance verification and borrower welcome call
- Meet processing expectation metrics on a consistent basis including a review and response to correspondence from dealer same day
- Can effectively handle escalated non-responsive deals and communicate with dealers in a professional manner
- Maintain positive working relationships with dealers and underwriters
- Other duties as assigned
Skills and Qualifications
- Strong attention to detail
- Sense of urgency
- Excellent communication
- PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
- Experience in loan processing preferred
Competencies
- Does the right thing, takes action and adapts to change
- Self-motivates, believes in accountability, focuses on results, makes plans and follows through
- Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
- Thrives on a team, stays positive, lives our values
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*
- Up to 1/3 of time: standing, walking, lifting up to 25 pounds
- Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
