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Technical Sales - Service - Robotic Automation (Paint Shop, Automotive)

Drr Systems Inc
Louisville, KY Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/21/2025

The Durr Group is one of the world's leading mechanical and plant engineering firms. Products, systems and services offered by Durr enable highly efficient manufacturing processes in different industries. Business with automobile manufacturers and their suppliers accounts for approximately 60% of Durr's sales. Other market segments include, for example, the mechanical engineering, chemical and pharmaceutical industries and the woodworking industry. The Durr Group operates in the market with five divisions :

  • Paint and Final Assembly Systems - PFS : paint shops and final assembly systems for the automotive industry
  • Application Technology - APT : robot technologies for the automatic application of paint as well as sealants and adhesives Measuring and Process Systems : balancing and cleaning systems as well as testing and filling technology.
  • Measuring and Process Systems : balancing and cleaning systems as well as testing and filling technology
  • Clean Technology Systems - CTS : exhaust-air purification systems and energy-efficiency technology
  • Woodworking Machinery and Systems : machinery for the woodworking

We are a growing organization, and we are seeking a Field Service Specialist to join our Application Technology division. Together, with the momentum of our business vision, we can achieve international success and added innovation in all of the themes which Durr influences at a global level.

Location : Indiana, Ohio, Kentucky, Michigan, Illionois, Missouri, Western PA

Position Summary :

The Technical Sales - Service Specialist is responsible for the maintenance, troubleshooting, aftermarket sales, and optimization of robotic automation systems in automotive paint shops. The role involves working on-site at customer locations to ensure efficient operation of robotic equipment and offer solutions to existing customers to provide life-cycle maintenance and improve equipment performance.

Essential Functions and Responsibilities :

  • Experience in the Automotive paint / finishing / sealant equipment industry is required
  • Develop aftermarket proposals for equipment modifications and refurbishments
  • Offer and provide hands-on technical support for Drr automation equipment
  • Offer and provide emergency service and phone support
  • Manage consignment cabinet, staging, inventory, repairs, emergency service, deliveries, and equipment health checks
  • Test and repair equipment at customer sites
  • Submit necessary ad hoc reports for management
  • Travel approximately 60% of the time
  • Nonessential Functions :

  • Perform other related duties as assigned
  • Qualifications :

  • 5 years' experience in a technical sales role
  • High verbal and written ability required
  • Knowledge of Robotic Paint Processes parts, part numbers, and installations preferred
  • Proficient with Microsoft Office : Word, Excel, and PowerPoint
  • Knowledge of SAP is a plus
  • Ability to foster a positive work environment that encourages achievement of team objectives, customer satisfaction and company goals
  • Good time management skills
  • Good organizational skills
  • Good verbal communication skills
  • Able to effectively communicate with service department, suppliers, and customers
  • Self-starter who is able to work independently and in a team environment
  • Able to technically define problems and propose solutions
  • Willing and able to work overtime, weekends, and holidays when necessary
  • Physical Demands : While performing duties of job, incumbent is occasionally required to stand; walk; sit, kneel, crawl; and use hands and arms. Employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by the job include close vision and distance vision. Employee must be able to fly and drive. Employee must be able to climb stairs and ladders, wearing appropriate fall protection as needed. Incumbent is required to work with and near equipment such as industrial fans, pumps, etc. in a manufacturing setting. They must also be able to operate motorized equipment such as a scissor lift or man lift.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, marital or veteran status, the presence of a medical condition or disability, height, weight, or any other protected status. We maintain a drug-free workplace and perform pre-employment drug and alcohol testing.

    Note to all Staffing Agencies : Durr has a team of dedicated Human Resources professionals who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors on an as needed basis. We do not accept resumes from agencies that are not on our preferred vendor list and have not signed our Recruiting and Permanent Placement Contract. Any resumes submitted from unapproved vendors will be considered unsolicited, and Durr will not be obligated to pay a referral fee.

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