Demo

E-Commerce Listing Specialist

DRS Product Returns
Marlton, NJ Full Time
POSTED ON 12/13/2024 CLOSED ON 1/28/2025

What are the responsibilities and job description for the E-Commerce Listing Specialist position at DRS Product Returns?

Since 1991, companies focused on supply chain innovation have turned to DRS for our industry leading services and solutions to maintain their competitive edge in the dynamic space of reverse logistics. Our leadership team inspires and motivates the DRS family to do the right thing and make a positive difference for our clients, our partners, and the communities we operate in. Due to growing business demands we are looking for an E-commerce Listing Specialist

Join a great team as an E-commerce Listing Specialist (eBay – New and like new preowned High-End Footwear and Fashion) based in Marlton, NJ. You will be an integral part of the team tasked with expanding our client’s online marketplace presence, with a focus on eBay, Poshmark, Mercari, and more. Your primary responsibility will be to create active eBay listings, including all photos and details required to accurately represent the offering, ensuring a positive customer experience. Additionally, responsibilities include overseeing day-to-day operations, implementing improvements, developing, and implementing eBay promotional strategies and analyzing performance metrics.

Responsibilities:

· Help the team oversee and improve day-to-day operations on various e-commerce platforms, including maintaining an adequate number of listings to hit sales goals, developing listing strategies, fulfillment, and managing customer response.

· Develop and execute tailored sales strategies for each marketplace to increase visibility, conversion rates, and customer loyalty.

· Utilize analytics tools to track performance metrics, identify trends, and make data-driven decisions to optimize sales and profitability.

· Monitor and respond to customer feedback and ratings, implementing strategies to improve satisfaction and resolve issues promptly.

· Work closely with the marketing team to align promotions with broader campaigns, leveraging marketplace insights to guide strategies.

· Ensure all activities comply with platform policies and best practices, staying updated on marketplace regulations and adapting strategies accordingly.

Requirements:

  • Proven experience in managing online marketplaces, with a focus on eBay.
  • Strong understanding of various e-commerce platforms and marketplace dynamics, including best practices.
  • Utilize data analytics to assess the effectiveness of marketing efforts and make data-driven recommendations.
  • Excellent analytical and problem-solving skills.
  • Effective communication and negotiation abilities.
  • High level of attention to detail with a results-driven mindset.
  • Strong organizational skills to manage cross listing inventory.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • E-commerce: 2 years (Required)
  • Customer relationship management: 2 years (Required)
  • Marketing: 2 years (Required)

Ability to Commute:

  • Marlton, NJ 08053 (Required)

Work Location: In person

Salary : $23 - $25

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