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Drucker and Falk LLC is hiring: Receptionist (Newport News, Virginia) in Newport

Drucker and Falk LLC
Newport, VA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/16/2025

Job Description

Job Description

DRUCKER FALK

Provide general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls for multi-line system, directing callers to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties.

Essential Duties and Responsibilities include the following.

  • First point of contact with visitors and guest. Greet all visitors in a professional, friendly, hospitable manner.
  • Determines nature of business and announces visitors to appropriate employee.
  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Answers incoming telephone calls and determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Provides caller with information such as company address, directions, fax numbers, company website and other related information.
  • Receives, sorts, and forward incoming mail, to include opening and distribution of mail.
  • Maintains and routes publications.
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
  • May assist Office Manager with the ordering, receiving, and stocking of office supplies.
  • Ability to create UPS correspondence and perform mail runs.
  • Responsible for processing payables for stamping, vendor numbers, mailing and distribution. Vendor set up and monitoring
  • Process returned check due diligence.
  • Creates memos, correspondence, reports, and other documents when necessary.
  • Performs other clerical duties as needed, such as filing, photocopying, and updating spreadsheets / phone list.
  • Responsible for maintaining break room.
  • Responsible for opening and closing lobby area (opening, locking doors, turning off lights)
  • Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent phone etiquette
  • Excellent verbal communication skills
  • Punctual
  • Able to work with minimum supervision
  • Customer service driven
  • Knowledge of MS Office Suite (Word, Excel, Outlook, Access)
  • Ability to multi-task
  • Professional appearance
  • Must possess a positive attitude
  • Education and / or Experience

    High school diploma or general education degree (GED); or six months to one year of relevant experience and / or training; or equivalent combination of education and experience.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The employee must occasionally lift and / or move up to 25 pounds.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Benefits : Competitive Benefits to include Health, Dental, Life, 401K, Employees Assistance Program, Long Term Disability, Vacation and Sick Leave.

    Please send resumes with salary requirements

    EOE / Drug Free Workplace

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