Professional Sport Coordinator

• The Professional Sport Coordinator is a key contributor to Drug Free Sport International/International Doping Tests & Management (DFSI-IDTM) in ensuring the coordination of client needs by providing logistical support for client testing services. This individual will operate in a fast-paced work environment, contribute to administration management of department operations, and effectively communicate with team members and clients. Contributions include performing quality control of collections; coordinating distribution of testing supplies and communicating drug-testing logistics to independent collection contractors; oversee drug-test collections; and collaborate with the Professional Sport & International Program Manager, Director of Professional Sport and colleagues for excellent support.

All external applicants must submit a cover letter, resume, and professional references. All requested materials must be submitted for consideration. This position is desired to be filled as soon as possible and application materials will be reviewed on an on-gong basis until filled.

Essential Duties and Responsibilities:

Essential Duties and Responsibilities:

• Deliver excellent service to clients, independent collection contractors and colleagues.
• Understand and apply quality principles to daily responsibilities; collaborate with others on quality objectives; and address issues as appropriate.
• Contribute to the administration of professional sport drug-testing programs including but not limited to:

• Provide client pre-license program scheduling support.
• Maintain strong relationships with client personnel and individual teams.
• Support independent collection contractors with questions or other needs including being available on an “on-call” evening

and weekends rotation schedule.

• Monitor quality-of-service issues including supplies, shipping logistics, drug-testing results, and collection deficiencies.
• Testing management including database coordination; selections and rosters generation; shipping oversight and quality

control.

• Serve in the absence of applicable team members as needed.
• Perform other related duties as assigned.

Summary of Qualifications: To successfully perform this role, the individual must be a critical thinker, effective communicator, organized, attentive to details, self-directed, and have sound business knowledge. The individual must uphold the company’s core values and mission, demonstrate integrity to the highest degree, and have a high desire to serve the company and its relevant constituents. Essential requirements include:

• High school diploma or equivalent; two- or four-year degree in administration, business or similar field preferred.
• Minimum one year of professional administrative experience; anti-doping experience preferred.
• Excellent communication and interpersonal skills including professional writing, with a client-focused approach.
• Ability to function well in a high-paced and time sensitive environment.
• Highly credible and ethical; high awareness of business sensitivity and confidentiality.
• Flexible and adaptable, including thriving under tight deadlines and responding to urgent requests and supporting testing efforts outside of standard business hours (evening and weekends as applicable).
• Strong customer service mindset and a positive attitude.
• High proficiency in Microsoft Office Suite including intermediate level of Excel.
• Willingness to travel occasionally for on-site support of collection activities, including upon short notice.
• Pass a pre-employment screening including background check, drug test as applicable by state law, higher education and/or certification verification, professional references check, and execution of a confidentiality agreement.

Competencies:

Planning and Organizational Development

Ability to efficiently organize and prioritize multiple tasks. Effective at planning ahead, yet flexible with unexpected changes. Listens well and orientates quickly. Self-confident and self-starting; focused, resourceful, and adaptable; makes timely decisions; at ease working within deadlines; delivers objectives with meticulous attention to detail; displays critical thinking abilities.

Effective Communication

Proficient in all forms of communication. Ability to connect with colleagues, relevant constituents, consultants and vendors. Create positive relationships at the organizational, contractor and vendor levels. Passionate about daily interaction with relevant constituents and colleagues; listens well, interprets accurately, and responds appropriately; chooses the right way to say the right things.

Service Orientation

Has a propensity for serving the needs of relevant constituents. Attentive and decisive; follows up and follows through; first focus is to enhance business relationships.

Integrity and Reliability

Takes personal responsibility for job performance; strict adherence to company and other relevant policies and procedures. Maintains high level of professionalism and confidentiality. Positively responds to direction and constructive feedback; exhibits integrity and trustworthiness; makes informed decisions based on what is best for the company.

Motivation for Achievement

Strong initiative; displays energy and enthusiasm in approaching the job. Generates ideas for improvement; initiates opportunities and recommends innovations. Goes above requirements; continually working toward exceeding expectations. Stays on target for 90-day and annual goals, with motivation to exceed objectives. Contributes to company success through continuous improvement. Seeks additional responsibilities and grows within the position.

DFSI-IDTM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, gender, sexual orientation, gender identity, national origin, age, military status, or any other characteristic protected by applicable federal, state, or local law.