Program Manager

The Project Manager is responsible for the delivery of personalized service to our accounts. The Project Manager "owns" every job that is performed for their assignment of accounts. They are a reflection of the level of client satisfaction achieved by each job. A Project Manager is an expert in a minimum of one (1) core competencies (Emergency Response, Industrial & Marine Services, Facility Decontamination, and Site Remediation). They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.

JOB RESPONSIBILITIES

• Actively participate in identifying and developing prospective clients.
• Identify/pursue up-sell & cross-sell opportunities with assigned client locations.
• Conduct site walks for the development of work scopes, job estimates and proposals.
• As the job owner has the overall responsibility to make sure the job is delivered with the required level of safety, quality and profitability.
• Assure that proper and relevant contractual terms are in place prior to initiating work.
• Develop and communicate work orders, including all supporting documentation, that demonstrates and in depth understanding and full knowledge of each job scope, time budget, relevant safety requirements, sub contract or material requirements and applicable client contract specifications.
• Works in cooperation with Logistics Managers to assure proper scheduling and resource allocation for jobs.
• Monitor daily progress of all projects by regularly communicating with assigned foreman/supervisor.
• Produce timely and accurate invoices and monitor collections or owned jobs.
• Other duties as assigned.

QUALIFICATIONS:

• Must have demonstrated expertise in at least on (1) of the company’s core competencies, as measured by experience, skill and past performance.
• Must have a broad understanding of all other company core competencies.
• Strong communication (both written and verbal), analytical and persuasive skills and ability to interact effectively with all levels of clients, employees and management.
• Must be multi-task oriented and have strong supervisory, time management, organizational, and problem solving skill and the ability to understand and analyze components of jobs costs, profit and loss.
• Broad understanding of equipment capabilities and requirements of different types of jobs, with specific and demonstrated experience and expertise in at least two core competencies.
• Ability to serve as an outside representative of the company.
• Ability to work in excess of regularly scheduled hours when necessary.
• Ability to travel overnight as required by business needs.
• A minimum of five (5) years of industry-related Supervisory or Account Management experience required.
• Must participate in and successfully complete continuing education training courses in occupational safety and environmental regulations as outlined by the MER employee development program.
• Successful completions of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.

Education REQUIREMENTS:

• High School diploma or equivalent required
• Bachelor’s degree highly desirable