What are the responsibilities and job description for the Host position at Drunken Dumpling?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibilities will include greeting guests, managing reservations, and ensuring a welcoming atmosphere. A strong background in hospitality and customer service is essential to excel in this position.
Duties
- Greet guests warmly as they arrive and provide them with menus.
- Manage the seating chart to optimize table turnover while ensuring guest comfort.
- Take reservations over the phone and in-person, maintaining an organized reservation system.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Assist guests with any inquiries or special requests, providing excellent guest services.
- Maintain cleanliness and organization of the host stand and dining area.
- Handle phone calls with professionalism, demonstrating strong phone etiquette.
- Collaborate with team members to create a positive dining experience for all guests.
Qualifications
- Previous experience in hospitality or food service is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Familiarity with Aloha POS or similar restaurant management systems is a plus.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a passion for helping others and creating memorable experiences.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join us as we create exceptional dining experiences for our guests!
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 4 – 6 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Physical Setting:
- Bar
- Fast casual restaurant
Shift:
- Night shift
Ability to Relocate:
- Chico, CA 95928: Relocate before starting work (Required)
Work Location: In person
Salary : $16