CERTIFIED LEAD TECHNICIAN

Are you a restoration professional looking to take your career to the next level? 

Join our team as a Certified Lead Technician, where you’ll play a critical role in restoring homes and businesses after water, fire, and other damage events.

ABOUT US

We are a residential/commercial water and fire restoration company with a strong culture of our own. We care deeply about our employees who serve our clients in complex reconstruction projects. We strive to move projects timely and efficiently. Our clients are our lifeblood and we care about our values, which include treating our clients like we would treat ourselves. 

SUPERIOR CORE VALUES   We don’t just say them, we live them! 

Collaborate      Own It       Mindful      Efficient      Thirst for Learning

Superior Compensation:

28.00-32.00 USD Hourly

Superior Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan with Company Match
• Assigned Company Assets 

The Role: 

We are URGENTLY hiring for a Certified Lead Technician who is a hands-on leader responsible for responding to emergency water, fire, and other restoration claims, ensuring the proper setup and use of restoration equipment, and performing field activities such as demolition, cleaning, and specialized restoration work. This role includes overseeing the mitigation crew, maintaining quality control, ensuring customer satisfaction, and thoroughly documenting all work using company software. The Certified Lead Technician plays a vital role in restoring properties while delivering exceptional service to clients.

Superior Responsibilities:

• Respond promptly to emergency water/fire damage claims and other restoration-related activities.
• Provide after-hours emergency support as part of an on-call rotation.
• Ensure proper setup and use of restoration equipment, including moisture detectors, water removers, and drying systems.
• Perform restoration activities such as demolition (removing drywall, insulation, carpet, etc.), emergency flood service, drying, fire/smoke damage cleaning, deodorization, and content cleaning.
• Conduct specialized cleaning in crawl spaces, attics, and other challenging areas.
• Work closely with Field Supervisors to lead the mitigation crew, ensuring quality control and customer satisfaction.
• Utilize company software like DASH and Matterport to scope jobs, update job details, and document all work thoroughly.
• Take clear photos and maintain detailed records for documentation.

Superior Qualifications:

• Highschool diploma or equivalent required
• Have an attitude of continued improvement and willingness to help others
• Possess working knowledge of 4 years of experience related to water restoration
• MUST have 3 or more IICRC certifications in the following: WRT, CCT, AMRT, RRT, ASD, HST
• Familiarity with restoration software like DASH and Matterport is a plus.
• Valid driver’s license

Physical requirements:

• Ability to lift 50 pounds or more

#INDHG