What are the responsibilities and job description for the Assistant Manager | Sales / Operations Manager position at Drybar Shops?
Overview
Assistant Manager – Drybar Highland
About Us:At Drybar, we believe in providing amazing blowouts, exceptional customer service, and a fun, high-energy environment. We’re looking for an Assistant Manager to help lead our team, drive sales, and create an outstanding experience for both our clients and employees.
Position Overview:
As an Assistant Manager, you will play a crucial role in the day-to-day operations of Drybar Highland. You’ll oversee scheduling, manage employees, drive sales and membership growth, and ensure top-tier customer service. This position requires someone who is organized, self-motivated, and able to work independently while maintaining a positive, team-oriented environment.
Apply today to see if the Drybar Shops® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!
Responsibilities
Key Responsibilities:
Operations & Leadership:
Oversee daily shop operations to ensure smooth and efficient workflow.
Manage employee schedules to ensure proper staffing coverage while controlling labor costs.
Handle inventory management, ordering, and stock replenishment as needed.
Ensure the shop is clean, organized, and always meeting Drybar brand standards.
Employee Management & Development:
Lead, train, and motivate a team of stylists and front desk associates.
Foster a positive and professional work environment.
Provide ongoing coaching and performance feedback to ensure team success.
Address and resolve any employee concerns or conflicts proactively.
Sales & Membership Growth:
Drive retail and membership sales by training and motivating staff to upsell products and services.
Set and track sales goals, providing team support to meet and exceed targets.
Create and implement promotions and client engagement strategies to increase revenue.
Customer Experience & Service Excellence:
Ensure that every client receives an exceptional Drybar experience from start to finish.
Handle customer concerns or issues with professionalism and a solutions-focused mindset.
Build strong client relationships to encourage repeat business and referrals.
Qualifications
What We’re Looking For:
✔ Strong leadership skills – experience in a management or supervisory role preferred.✔ Highly organized & self-motivated – able to work independently and prioritize tasks efficiently.✔ Sales-driven mindset – ability to motivate the team to meet sales and membership goals.✔ Customer service excellence – passionate about creating an outstanding client experience.✔ Problem-solving skills – proactive in identifying and resolving challenges.✔ Ability to multitask in a fast-paced, high-energy environment.
Cosmetology License is a PLUS
Perks of the Role:
💛 Competitive pay bonus potential💛 Fun, high-energy work environment💛 Growth opportunities within Drybar💛 Employee discounts on services & products
If you’re ready to lead a dynamic team, increase sales, and ensure a top-tier customer experience, we’d love to hear from you!
Apply today and let’s make great hair days together!
Legal Disclaimer
©2024 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.
