Intern - Operations & Sales

DSG is seeking an Operations and Sales Intern in our Fargo, ND location. This 12-week summer internship program is a great opportunity to learn how to effectively promote products and services to businesses in the region by gaining direct experience in both operational support and sales via exposure to business operations and the sales cycle. As an Operations and Sales Intern, you will play a crucial role in supporting the ND Region sales teams by assisting with various operational, customer service, and sales tasks. The role will include conducting market research, identifying potential leads, helping to build customer relationships, and supporting the team in the sales process.

DSG is a people-centric, customer-obsessed, and growth-focused wholesale distributor. With over 130,000 (and growing!) products, not only are we one of the most diversified suppliers in the upper Midwest, we also have expertise in electrical, HVAC, plumbing, waterworks, utility, communications, and more! We have fun, we are friendly, and we embody a culture that genuinely cares for people far beyond their job title. Our purpose is to serve fellow employee owners, our partners, and communities toward building a better America, one job at a time. We are proud to be 100% employee owned, with an Employee Stock Ownership Plan (ESOP) that gives our employee owners a unique opportunity to build their personal wealth in addition to a traditional retirement plan.

Interns must have current enrollment in a college or university taking at least six credits during either the spring or summer 2025 semesters.

A Typical Day in the Life of an Operations and Sales Intern at DSG:

• Operational Support:
• Assist in operational tasks as needed, including inventory management and logistical support.
• Assist in order fulfillment efficiency by tracking orders, coordinating with warehouse teams, and ensuring timely delivery to customers.
• Contribute to process improvement initiatives.
• Sales Support:
• Assist the sales team in the sales process through the preparation of sales presentations, customer inquiry responses, and processing of sales orders.
• Help build and maintain customer relationships through effective communication.
• Learn and apply effective techniques to promote products and services to businesses in the region.
• Market Research & Analysis:
• Gather and analyze competitor market data to understand industry trends and competitor activity.
• Identify new business opportunities to improve sales performance and operations efficiency.
• Customer Service:
• Maintain effective communication and provide excellent customer service to customers.
• Respond to customer inquiries and resolve issues promptly.
• Assist in handling customer orders and processing sales transactions.
• Support the team in managing customer feedback and addressing concerns.
  

A Successful Operations and Sales Intern Typically Has:

• Current enrollment in a college or university taking at least six creditsduring either the spring or summer 2025 semesters; program of study must be related to Sales & Marketing, Business Administration, Supply Chain, Industrial Distribution, Operations Management, Logistics, or another related field.
• Outstanding interpersonal, customer service, and communication skills across a variety of settings (in-person, phone, and email).
• Ability to work independently and as part of a team.
• Strong attention to detail, paired with the ability to multi-task.
• Strong interest in operations management and sales
• Superior problem solving, project management, and analytical skills.
• A proactive customer service mindset.
• The ability to plan, prioritize and organize work effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• A knack for quick learning and adaptability in changing environments.