What are the responsibilities and job description for the Inside Sales Account Representative position at DSI Tech?
Inside Sales Account Representative - Federal
Are you a driven, results-oriented sales professional looking to make an impact in the Federal market? We have an exciting opportunity for you to join our growing DSI Tech Team as an Inside Sales Account Representative!
In this role, you will play a crucial part in driving growth within the Federal market segment by selling innovative Cisco and other OEM partner solutions. This position is ideal for someone who enjoys building relationships, identifying new opportunities, and closing deals. If you're ready to advance your sales career, apply today and become a key player in our success!
About DSI Tech
DSI Tech is a Cisco Gold Partner, generating over $228 million in revenue annually. We are an expanding company that has been providing IT solutions and services since 1991, with headquarters in the thriving Dulles Technology corridor (Ashburn, Virginia).
At DSI Tech, we pride ourselves on our culture based on credibility, capability, customer service, and commitment to our talented workforce and customers. We offer a comprehensive professional training program, a competitive compensation package, robust benefits, and a fun and rewarding workplace. We are excited to help accelerate your career development and growth!
Benefits
DSI Tech offers a range of employee benefits, including a 401(k) plan with a 3% company match, medical insurance (which includes TelaDoc), dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, paid time off (PTO), and 9.5 company-paid holidays. We are committed to ensuring employee satisfaction through our benefits program and fostering a friendly, team-based culture.
Position Responsibilities
- Identify and align Tier I and Tier II vendors and services with customer requirements, including Cisco, HPE, HP, Palo Alto, Crestron, Extron, DELL/EMC, and Microsoft.
- Provide accurate, timely product information, pricing, credit terms, and applicable rates to both existing and prospective clients.
- Efficiently manage multiple purchase orders simultaneously, ensuring accurate data entry and updates within the company's sales communication software.
- Prepare and deliver quotes for vendor products and professional services to various public sector entities, including state, local, and federal agencies.
- Actively participate in vendor product training sessions and meetings to stay informed on the latest offerings and industry developments.
- Maintain precise and comprehensive records of customer inquiries, concerns, feedback, and complaints within the designated tracking system.
- Build and maintain strong customer relationships by providing prompt, courteous, and professional service.
- Collaborate effectively with customers, warehouse operations, service teams, and manufacturer technical support to ensure seamless service delivery.
- Communicate information clearly and concisely, effectively presenting ideas, reports, and relevant data to internal and external stakeholders.
- Manage workload independently while addressing issues proactively and escalating concerns to a supervisor when necessary.
Qualifications / Skills / Knowledge
- 0-3 years of direct experience as an Inside Sales Representative or Account Manager in the Federal VAR (Value-Added Reseller) industry.
- Bachelors degree in Business Administration, Business Management, or a related field from an accredited School of Business or an equivalent combination of education, training, and relevant job experience.
- Strong written and verbal communication skills.
- Proactive problem-solving skills with the ability to take initiative and work independently.
- Strong organizational skills, attention to detail, and the ability to prioritize tasks effectively.
- Ability to work under pressure and meet tight deadlines; assertiveness is essential.
- Proficiency in Microsoft Office Suite, particularly Excel.
DSI Tech is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other characteristic protected by law.
Salary : $228
