What are the responsibilities and job description for the Quality Director position at DSJ Global?
We have a current opportunity for a Quality Director on a permanent basis. The position will be based in Iowa City, IA.
Lead Process and Quality Engineering teams to improve processes, productivity, and yield, reduce material non-conformance, and manage customer support activities.
Primary Duties :
- Follow safety rules and ensure a safe work environment.
- Set and review departmental goals for quality and productivity.
- Collaborate with Production, Sales, and Marketing to achieve quality objectives.
- Establish and maintain product acceptance criteria.
- Investigate and resolve product nonconformance issues.
- Monitor quality trends and drive continuous improvement.
- Serve as ISO 9001 Management Representative.
- Manage customer complaints and RMA disposition.
- Provide technical support to customers.
- Guide Quality Engineers in optimizing processes.
- Develop and manage the departmental budget.
- Maintain high safety standards.
- Provide training and development for team members.
- Ensure compliance with Quality System.
- Perform other duties as assigned.
Education / Experience Requirements :
Skills Requirements :
Work Environment :
Salary :
