What are the responsibilities and job description for the Regional Operations Manager position at DSJ Global?
This is a newly created role within the high growth ecommerce space! The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated! In this role, you will own the day-to-day logistics operations management and the performance of a third party facility.
Responsibilities:
- Manage third-party logistics partners
- Monitor metrics for key performance indicators, vendor performance scorecards, and development of business cases to support logistics process changes and improvements
- Work collaboratively across teams to gather and define comprehensive business requirements, ensuring that solutions are tailored to meet the specific needs of the supply chain and logistics operations
- Manage relationships with multiple internal customers within the third party facility and cross-functionally across the organization
- Recognize improvement opportunities specific to the cost and quality of services to be provided
- Create documented business cases, present business cases to peers and leadership for approval, and provide ongoing project management
- This role require frequent travel in the region
Qualifications:
- Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience
- 5 years of experience managing third-party logistics providers/vendors
- Strong project management and continuous improvement skills
- Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs
- Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc.
Salary : $136,000 - $266,000
